[Hiring] Account Executive @ResQ

Role Description

ResQ is looking for an Account Executive to help launch a new commercial services line focused on repair, maintenance, and service solutions for multi-site operators and commercial facilities. This is an early opportunity to help build the go-to-market strategy, generate new revenue, and establish long term customer relationships while helping define how we win in the market.

As an Account Executive you own a highly outbound, market-facing role focused on generating and closing new business while helping shape the sales playbook.

What you will do:

• Outbound Sales:
  • Prospect and generate new opportunities through outbound, local market development, and referrals.
  • Qualify needs, run discovery, present ResQ’s value, and close new business.
  • Manage deals end-to-end while maintaining strong pipeline discipline and CRM hygiene.
• Sell service relationships, not just one off jobs:
  • Position ResQ as a trusted service partner for commercial facilities, operations teams, and multi-site businesses.
  • Identify opportunities for recurring service, preventive maintenance, and longer term account growth.
  • Work to expand relationships after initial wins by increasing share of wallet and account penetration.
• Help define the market playbook:
  • Test messaging, channels, outreach strategies, and local growth tactics.
  • Bring structure and feedback to what is working and what is not.
  • Share market intelligence, customer objections, and competitive insights to help improve pricing, packaging, and positioning.
• Partner cross-functionally:
  • Work closely with operations, support, and leadership to ensure a smooth customer experience.
  • Help improve onboarding, account transitions, and feedback loops between sales and service delivery.
  • Surface customer needs that can influence future offerings and expansion priorities.
• Build trusted customer relationships:
  • Develop relationships with facilities managers, operators, property teams, and business owners.
  • Act as a strong representative of ResQ in the market.
  • Create a high-trust buying experience from first conversation through launch.

Qualifications

• 3+ years of experience in outbound or full cycle B2B sales.
• 1+ years of selling in the services industry (trades, construction, etc).
• Proven ability to prospect, build pipeline, and close new business.
• Experience selling into commercial customers such as facilities leaders, operations leaders, property managers, general managers, or multi-site operators.
• Experience selling services, field operations, maintenance, repair, trades, or other operationally critical solutions.
• Strong communication and relationship building skills, especially with practical, time constrained buyers.
• High accountability and comfort working in an early stage environment where you are expected to help create the playbook.
• Experience with Salesforce or similar CRM tools.

Requirements

• Experience selling commercial service agreements, preventive maintenance programs, or recurring service contracts.
• Experience in one or more of the following industries: HVAC, refrigeration, electrical, plumbing, foodservice equipment, commercial kitchen service, or facilities maintenance.
• Experience with in person field selling in a local or regional market.
• Familiarity with restaurant, hospitality, retail, healthcare, education, or other multi location service environments.
• Exposure to Josh Braun’s Sales Academy or other modern outbound sales methodologies.

Benefits

• A self-starter: You wake up, form a plan, and get going!
• Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!
• Be open to feedback; listen, learn, and iterate. We’re all One Team!
• Live and breathe a customer-first mindset, one that cares deeply about the customer experience and sets new standards for service.