[Hiring] Account Development Representative @Coursera

Role Description

As an Account Development Representative (ADR), you will build a qualified sales pipeline through outbound prospecting.

• Partner closely with Account Executives to identify high-potential accounts.
• Engage decision-makers and uncover business challenges that Coursera + Udemy can help solve.
• Utilize modern sales technology and AI to personalize outreach, improve performance, and turn conversations into qualified opportunities.

Qualifications

• 2+ years of experience in B2B sales, business development, or sales development, including at least 1 year of hands-on outbound prospecting.
• Experience prospecting into Australia and New Zealand is strongly preferred; experience in other international B2B markets is valuable.
• Demonstrated ability to engage new prospects through cold calling, email, and LinkedIn.
• Experience researching accounts, identifying decision-makers, and personalizing outreach.
• Working knowledge of Salesforce or a similar CRM and LinkedIn Sales Navigator.
• Familiarity with ZoomInfo, Gong, Nooks, or AI-powered sales tools is an advantage.
• Strong written and verbal English communication skills.
• A track record of working towards targets, responding to coaching, and improving performance through experimentation.

Requirements

• Confident in making cold calls, writing personalized emails, engaging prospects on LinkedIn, and following up consistently.
• Able to build rapport, ask relevant questions, listen actively, and handle objections professionally.
• Identify promising accounts, buying signals, decision-makers, and relevant business priorities.
• Understand business challenges and focus on qualified opportunities rather than activity volume alone.
• Take feedback positively, learn from setbacks, and use data to improve results.
• Comfortable learning and using modern sales tools to improve research, personalization, and productivity.

Benefits

• Competitive, zone-based pay aligned to your location, experience, and role level.
• Comprehensive health and wellness benefits.
• Bonus and RSU equity programs.
• Global perks designed to help you grow and thrive wherever you are.

Company Description

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress.

• Help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI.
• Connect more people and organizations to the skills they need, when they need them.