[Hiring] Virtual Sales Representative @EVERSANA

Role Description

The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks:

• Amplifying call frequency with high-priority targets
• Triaging and qualifying targeted HCPs
• Supporting large geographic territories
• Engaging aligned sales team micro-focus practitioners

The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.

Qualifications

• Bachelor's degree from an accredited college or university OR equivalent experience
• 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
• Experience selling in the Cardiovascular space preferred
• Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed
• Excellent communication & rapport building skills
• Ability to articulate complex clinical data
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms

Requirements

• Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy
• Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals
• Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client
• Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests
• Develop business relationships with field team to maximize coverage of shared targets
• Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager
• Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate
• Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed
• Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement
• Comply with all company, PDMA, compliance, and regulatory policies and guidelines
• Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model
• Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes
• All other duties as assigned

Benefits

• Competitive hourly compensation
• Lucrative bonus potential
• Paid time off
• Company paid holidays
• Excellent training
• Employee development programs
• 401-k plan with employer match
• Comprehensive benefits package including medical, dental, and vision insurance
• Many additional valuable programs