[Hiring] Virtual Partner Account Manager @Extreme Networks

Role Description

Responsibilities include:

• Ownership of strategic short-term and long-term goals for the Channel partners in the region, through the support in the creation of account plans for the partners to include strategic imperatives/goals to Extreme’s.
• Ownership of the territory channel development plan, mapping tiered partners against opportunities, working within the regional team to identify gaps and potential partners, and working within channel development resources to recruit and onboard these partners.
• Manages and includes channel teammate resources in the planning that may include: channel marketing, channel sales engineer, channel operations, and others as appropriate.
• Responsible for involving the partners’ resources in the planning and getting their commitment to the account plan and associated activities and investments.
• Track all major activities with the partner through CRM (SFDC) and partners’ sales activities for Extreme opportunities in CRM (SFDC).
• Responsible for day-to-day visibility and timely response within their accounts and relationship building within the partner's organization.
• Responsibility for partner’s visibility and perception within Extreme’s sales organization and responsible for internal evangelism of partners’ capabilities and competencies.
• Responsible for all communication follow-through to partner, ensuring their execs and sales associates know about Extreme, their status with us, and execution on the “last mile” communication plan.
• Drive our rules of Engagement with Channel Partners to/from Inside Sales, Account executives, System engineers, and others as appropriate internally and within the partner.
• Assist with issue escalations, RMAs, part number, sales tool development, Extreme Development Funds, order operations, etc.
• Facilitate regular sales updates with the partners’ resource, technical as appropriate, to keep them versed on our solutions and sales strategies including New Hire Training, Floor Days, Café Days, before and after Hours Training Programs.
• Host regular conference calls for channel partners, to review new Extreme Networks Product or programs, updates, trainings, concerns, marketing activities, and any concerns that need to be addressed by the account.

Qualifications

• Reseller/Channel sales experience.
• High level of business acumen, understanding the partner go to market and economics.
• Ability to translate an earning/income statement in partners’ fiscal health, understanding the partners' key success criteria and fitting our business into their business.
• Excellent communication skills required.
• OTE based on qualifications and experience on 50/50 split $90K CAD to $120K CAD.

Company Description

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.