[Hiring] Treatment Consultant (Inside Sales Rep) @Edgewood Health Network Inc

Role Description

As a Treatment Consultant, you will play a pivotal role in guiding individuals and families through life-changing treatment options. You will be the first point of contact for patients, families, and referral partners, combining sales expertise with clinical awareness to identify needs, provide tailored solutions, and close admissions. This 100% remote role is ideal for a bilingual, quick-thinking, results-driven professional who wants to make a real impact while working in a dynamic and meaningful environment.

Contract Details

• One-year temporary full-time contract position
• 40 hours/week
• Potential for extension based on performance and operational needs

Key Responsibilities

• Respond promptly and professionally to inbound inquiries from prospective patients, families, and referral partners.
• Conduct structured discovery calls to assess clinical, psychological, and personal needs and recommend appropriate treatment programs.
• Build rapport and establish urgency around accessing treatment while delivering a solution-oriented experience.
• Conduct clinical and medical phone screenings to ensure safe and appropriate admissions.
• Maintain methodical and consistent follow-up to convert opportunities into admissions.
• Collaborate closely with clinical, medical, and operations teams for a seamless patient experience.
• Accurately document all interactions, assessments, and follow-ups in internal systems.
• Support admissions for other EHN Canada facilities as operationally needed.
• Contribute to continuous process improvements, innovative sales strategies, and technology enhancements in the admissions department.

Qualifications

• Fluent bilingual in French and English (spoken and written).
• Minimum 3 years of proven sales experience; healthcare, mental health, or addiction treatment experience is a strong asset.
• Strong interpersonal, communication, and relationship-building skills; ability to handle sensitive conversations with empathy and professionalism.
• Quick thinking, solutions-oriented, and highly adaptable in a fast-paced environment.
• Strong organizational skills and disciplined follow-up practices.
• Ability to work independently in a fully remote setting.
• Motivated to make a meaningful impact on patient lives and the success of the network.

Benefits

• 24/7 Employee Assistance Program through GreenShield Health
• Access to in-house fitness facilities or discounted gym memberships
• Exclusive discounts through Perkopolis on entertainment, insurance, and more