[Hiring] Technical Solutions Consultant I @Cypress.io

About Cypress

At Cypress, We aim to make software testing faster and more reliable, improving the efficiency and quality of software development. Used by hundreds of thousands of developers across 90+ countries and 30,000+ organizations, Cypress helps teams write better code and release with confidence. Cypress customers include names like Zendesk, Indeed, Splunk, Square, and Patreon. With a culture rooted in passion, collaboration, and curiosity, our fully remote team is on a mission to positively impact the developer community.

The Role

As a Technical Solutions Consultant I at Cypress, you will be responsible for owning the technical success of both net new and expansion opportunities, as well as the long-term value realization of the accounts you support.

You will partner closely with Account Executives and Account Managers to guide customers from early qualification and discovery through deal close, adoption, and expansion. You’ll be accountable for the quality of deals you help close and the durability of the value delivered post-sale.

This role is designed for someone who is excited to:

• Own outcomes and set strategy
• Progress business-level conversations with deep technical credibility and understanding of prospect motivations
• Operate with autonomy, judgment, and velocity in a small, highly visible team
  
  

What You’ll Do

Own Technical Success Across the Customer Lifecycle

• Own technical success end-to-end across the customer lifecycle, from discovery through expansion
• Lead the technical strategy and execution for the opportunities and accounts you support
• Lead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks early
• Design and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteria
• Act as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomes

Drive Revenue Outcomes (Net New + Expansion)

• Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentum
• Support expansion opportunities by identifying new use cases, products, and growth paths
• Maintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenue
• Think and execute creatively, bringing differentiated solutions that resonate with customers and prospects

Operate as a Strategic Partner

• Act as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversations
• Know when to stay at the business-outcome level and when to go deep technically
  Translate product knowledge into business outcomes, with strong follow-through and clear next steps

Help Build and Shape the Function

• Set the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworks
• Act as a go-to resource for specific product areas while remaining a generalist across the platform
• Own the feedback loop with Product and Engineering using real customer usage and deal learnings

What Success Looks Like

• Deals you support close more predictably, with measurable impact on net new ARR, expansion ARR, and retention
• Customers you support adopt successfully, expand over time, and become product advocates who advance in QA maturity
• Strong demo-to-next-step conversion and technical validation success rates
  
  

Required Skills & Experience

• 3+ years in a Solutions Consultant, Sales Engineer, or equivalent customer-facing technical role
• Strong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelines
• Ability to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytelling
• Sound judgment around when to simplify concepts versus when to go deep technically
• Ability to manage multiple concurrent opportunities and accounts with strong ownership and prioritization
• Excellent written and verbal communication skills

Preferred Skills & Experience

• Experience selling to developer or highly technical audiences
• Familiarity with modern frontend frameworks (React, Angular, Vue)
• Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub Actions
• Experience in a high-growth SaaS environment
  
  

Why This Role

• High-impact, high-ownership position with visibility across Revenue and Product
• Opportunity to help define how Solutions Consulting works at Cypress
• Clear expectations and accountability
• Direct influence on both deal outcomes and long-term customer value
• Fully remote, collaborative culture with trust and autonomy