[Hiring] Strategy and Business Operations Lead @Mutt Data

Role Description

Mutt Data is a dynamic startup committed to crafting innovative systems using cutting-edge Big Data and Machine Learning technologies. We’re looking for a Strategy and Business Operations Lead to help take our expertise to the next level.

Responsibilities

• Enhance Revenue Retention and Growth
  • Support the renewal, upsell, and cross-sell of client accounts in collaboration with project and technical leaders.
  • Identify opportunities within existing clients and help shape them into clear business proposals or presentations.
  • Contribute to bridging technical insights with actionable business strategies to strengthen our client relationships.
• Drive Operational Improvement
  • Collaborate in defining and refining methodologies, cross-project workflows, staffing strategies, hiring plans, client NPS initiatives, and budget tracking.
  • Help identify areas of inefficiency and propose data-driven improvements.
• Support Leadership
  • Work closely with the COO and CEO on company-wide initiatives, providing strategic and operational insights.
  • Assist in preparing reports, presentations, or business cases to support decision-making.
• Collaborate with Leadership
  • Work closely with senior leaders, providing support on key strategic initiatives and processes.
• Problem-Solving Support
  • Act as a dependable resource to assist in resolving unforeseen challenges and issues as they arise.

Qualifications

• 4+ years of experience in Strategy, Operations, Consulting, or similar roles
• Strong business acumen with experience in revenue growth (upsell, cross-sell, retention)
• Experience building business cases, client proposals, and presentations
• Proven ability to improve processes and drive operational efficiency
• Strong analytical skills with a data-driven mindset
• Experience working with cross-functional teams and senior stakeholders (C-level exposure is a plus)
• Excellent communication and problem-solving skills
• Hands-on, proactive, and comfortable working in fast-paced environments
• Advanced English (written and spoken)

Benefits

• Remote-first culture – work from anywhere!
• AWS, DBT, Google Cloud, Azure & Databricks certifications fully covered
• In-Company English Lessons
• Birthday off + an extra vacation week (Mutt Week!)
• Referral bonuses – help us grow the team & get rewarded!
• Monthly credits to spend in our benefits marketplace
• Annual Mutters' Trip – an unforgettable getaway with the team!