[Hiring] Sr. Manager, Strategic Sourcing @CSAA Insurance Group, a AAA Insurer

Role Description

This role leads and develops a team of seven sourcing professionals while driving category strategies across the full vendor lifecycle in partnership with senior leadership. The scope spans multiple indirect procurement areas, including IT, Claims, Facilities, Professional Services, Marketing, and HR.

You’ll be responsible for building strong stakeholder relationships, ensuring high-quality and timely sourcing support, and actively promoting the value of Procurement across the business. The role also oversees intake, triage, savings, sourcing pipeline, and diversity and sustainability initiatives, while enabling effective collaboration across the enterprise.

Your Work

• Spend Analysis & Contracts:
  • Develops or oversees the development of short, medium and long term Category Spend Strategies focused on savings, vendor service optimization, knowledge transfer, brand alignment, and other soft Sourcing objectives.
  • Acts as a mentor and leader for contract construction, negotiations, and policy interpretations for subordinates, clients, suppliers, and other stakeholders.
  • Enables and develops expert level negotiation strategies for assigned contracts and categories.
• Leadership:
  • Acts as a consultant and mentor for negotiating large, complex, and/or highly visible contracts and facilitates communication and process development between businesses, Legal and Sourcing.
  • Establishes and drives client and supplier expectations for seeking win-win negotiations outcomes.
  • Hires, motivates and retains top talent.
  • Directs and assures the success of the goals and work of various levels of Sourcing specialists.
  • Consults with clients at all levels to identify needs and requirements for changes to supply chain, suppliers, and enterprise supplier relationships.
  • Develops and educates clients on early engagement and benefit of category spend planning.
  • Ensures that continuous improvements cause contract cycle times to improve and/or that the quality of delivered contracts improves over time.
  • Seeks opportunities to enhance and/or expand the effectiveness of contracts and/or the improvement of suppliers supporting the enterprise.
  • Advocates and champions for and of Sourcing both internally and externally.
• Sourcing Process:
  • Works with clients, stakeholders, and suppliers to create documents that adhere to approved sourcing processes and other requirements.
  • Conducts research and technical readings to elevate and improve the sourcing process; expert in collaborating and seeking best value solutions from suppliers.
  • Determines best financial options as balanced against other demands.
  • Partners with stakeholders to ensure the needs of the business are sufficiently addressed and articulated; responsible for client satisfaction for delivered services.

Qualifications

• 10+ years of relevant procurement, consultation, and sourcing experience.
• Bachelor’s degree or 10 years equivalent business experience.
• Excellent analytical, negotiation, project management, problem solving, and leadership skills.
• Working knowledge of Microsoft Office tools and applicable business software.
• Understands, drafts, and negotiates contracts at nearly any/all levels of complexity and/or dollar thresholds.
• Knowledgeable and able to apply best practice methods, strategies, and operational options.
• Above average knowledge and understanding of industry contracting methods, operational norms, supplier demands, and market trends.
• Professional presence.
• Advance collaboration skills.
• Ethics above reproach.
• Outstanding writing and contractual drafting skills.
• Major and complex deal negotiation experience.
• Category Spend analysis expertise.
• People leader.
• Ability to present ideas and sell concepts.
• Ability to build and manage high performing teams.

Requirements

• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues.
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities).
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.).
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture.
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
• Travels as needed for role, including enterprise meetings, divisional/team meetings, and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Benefits

• Recognition: Total compensation package, annual bonus eligibility for most roles, 401(k) with a company match.
• Career Growth: Partnership with leaders and mentors to align interests, unlock development opportunities, and support long-term success.
• Flexible Workplace: Remote-first culture with flexibility to work from various locations.
• Inclusion and Belonging: Fostering an environment where people feel valued and heard.
• Sustainability: Taking bold action to build more resilient communities and reduce environmental impact.

Company Description

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.