[Hiring] Solutions Architect @Docusign

Role Description

The Solutions Architect partners with our field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign's Agreement Cloud platform and partner ecosystem. Through engaging stories and custom-built demonstrations, the Solutions Architect illustrates the value and benefits of modernising a prospect's System of Agreement via the Docusign offering.

This position is an individual contributor role reporting to the Director, Regional Delivery Customer Success.

Responsibility

• Collaborate with the field sales team to cultivate and secure net-new business within an assigned territory and targeted accounts
• Drive bigger, faster, and more repeatable complex and strategic deals by delivering improved go to market and enablement resources
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights, points of views with key stakeholders from all levels and business units within large enterprise organisations
• Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners and other internal teams to provide a world class buying experience
• Provide technical and strategic guidance
• Support Solutions Consultants on defining solutions and building tailored demonstrations
• Facilitate scalable approach to Customer POCs and trials
• Standardise demo environments and “standard demo” approach for SC team
• Enhance CLM demo environments to support broader go to market
• Help drive demo excellence
• Support marketing to increase quality of content at different stages of deal cycle
• Conduct deal post-mortems and case studies
• Build increased confidence in approaching CLM deals for AEs
• Define best practices for deal strategy and competitive differentiation
• Enhance engagement model for services/SI selling/joint selling

Qualifications

• 5+ years of experience in a technical pre-sales role selling enterprise level software
• BS/BA degree or equivalent in relevant work experience
• Ability to travel 40% or more as needed

Requirements

• Strong communicator, articulate the company vision, strategic messages, and use cases
• Strong project management skills, with the ability to manage multiple projects
• Experience with SAP and Salesforce
• Experience working with employees at all levels of an organisation
• Experience with Contract Lifecycle Management and/or ERP, CRM, and ECM systems
• Experience with software system configuration and integration
• Experience with system integration methods: web services, SOAP APIs and REST APIs
• Experience with HTML, XML, and structured data
• Experience with electronic signature concepts

Benefits

• Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
• We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
• Your contribution helps us make the world better than we found it.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

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