[Hiring] Solution Engineer @Atlassian

Role Description

Atlassian is seeking an exceptional Solutions Engineer who is passionate about addressing complex customer challenges and securing significant enterprise deals. In this role, you will:

• Collaborate closely with the enterprise sales team and regional channel partners to gain a deep understanding of our customers' needs.
• Strategize on navigating various scenarios, deliver compelling demonstrations, and ultimately drive business closure.
• Ensure that our solutions effectively meet the demands of our clients, contributing to their success and the growth of Atlassian.

Responsibilities

• Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions.
• Identify opportunities for cross-product and solution expansion to maximize customer value.
• Investigate and understand client pain points to craft meaningful solutions.
• Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity.
• Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes.
• Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
• Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
• Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Qualifications

• Bachelor’s degree or equivalent.
• 1-4+ years of experience in Presales, Solution Engineering, or working in customer facing roles for technology vendors or technology driven organizations.
• Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges.
• Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
• Ability to identify solution expansion opportunities and align with customer goals.
• Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines.
• Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences.
• Collaborative mindset with a passion for solving problems and empowering customers, along with a “roll-up-your-sleeves” approach focused on execution and continuous improvement.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.