[Hiring] Solution Consultant @Opus 2

Role Description

We are seeking a Solution Consultant to join our Client Success team in the US, specializing in optimizing our legal technology. We are looking for a strategic, solutions-oriented professional who excels in a fast-paced environment and is passionate about leveraging technology to solve complex legal business challenges. In this role, you will be engaged across pre-sales and business-as-usual (BAU) phases of high-value projects, with the goal of becoming a trusted legal technology advisor and driving adoption of Opus 2’s solutions.

• Communicate the Opus 2 product and solution vision with clients to reinforce our leadership position in the market.
• Become a domain expert in solution areas, beginning with Litigation/Disputes, understand the competitive landscape and be able to articulate the benefits of the Opus 2 approach.
• Support the Business Development team through pre-sales providing product, subject matter and technical expertise.
• Deliver compelling product demos that highlight business value and legal practice impact.
• Map client business processes and pain points to product capabilities.
• Advise clients on best practices in adopting legal technology and integrating it into their workflows.
• Build proof-of-concept (POC) environments to showcase product fit for complex legal use cases.
• Support the Client Success team to drive client engagement through various initiatives.
• Engage with both Product and Development teams around continuous improvement to the current and future roadmap.
• Work closely with product managers to align roadmap with client needs.
• Train internal teams (sales, product, support) on solution positioning and use cases.
• Represent Opus 2 at legal tech conferences, webinars, and industry roundtables.
• Become a trusted advisor to our clients.

Qualifications

• Experience as a solution consultant, pre-sales consultant or client success manager in a B2B software technology and/or experience working with a Litigation team or legal technology highly preferred.
• Strong ability to listen and analyse customer needs and engage with customers in a consultative manner.
• Excellent presentation skills, with a strong ability to engage and communicate complex legal technology concepts to customers effectively.
• Excellent written and verbal communication and interpersonal skills are critical to this role.
• Patient demeanour; excellent ability to hand-hold non-savvy customers with tact and diplomacy.
• Analytical skills and background, with ability to use data to power decision-making.
• Impeccable attention to detail and ability to learn quickly, deliver high-quality results and coordinate work across multiple teams.
• Organised, with excellent time management skills.
• Proactive, flexible and has a can-do attitude.
• Strong team player but also able to work well independently and autonomously.
• Law, computer science or relevant degree.

Benefits

• 401k contribution.
• 21 days annual holidays, flexible working, and length of service holiday entitlement.
• Loyalty Share Scheme.
• Healthcare, Dental and Vision Insurance.
• Life, short-term and long-term disability Insurance.
• Calm and Mindfulness sessions.
• A day of leave to volunteer for charity work.
• Accessible and modern office space.

Company Description

Opus 2 provides game-changing, cloud-based legal technology and services to connect people, case information, analysis and data throughout the lifecycle of a dispute. Our secure platform, tailor-made for lawyers, provides a connected and flexible way of working for case teams and their clients. Combined with our best-in-class services, we also deliver electronic trials and hearings worldwide. Opus 2 is headquartered in London and also has offices in San Francisco, Edinburgh and Singapore.

Equal Opportunities

Opus 2 International is an Equal Opportunities employer and applicants are selected solely on the basis of their relevant aptitudes, skills and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, maternity, colour race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list. Candidates from underrepresented groups who have relevant skills and experience are strongly encouraged to apply, even if they do not meet every single qualification for the role.

Recruitment Privacy Policy

Opus 2 is a privacy conscious organisation, committed to protecting the privacy of our people and those who seek employment with us. It is important to us that you understand what information we collect, how we use it and how we protect it. This information, alongside the rights available to you in respect of the personal data you share with us, is set out in our Privacy Policy and we would encourage you to read and ensure you understand it.

Unfortunately, we are unable to respond to all applications. If you have not been contacted within one week of your application, then it is likely you have been unsuccessful.