[Hiring] Service Sales Specialist @Bruker Corporation

Role Description

The Service Sales Specialist (m/f/d) is a key role within the support organization of Bruker Nano Surfaces and Metrology “BNSM” Division, manufacturer of the world's leading Atomic Forces Microscopes, Stylus profilers, Mechanical Testers, X-Ray metrology and Wafer Clean, Mask Repair and non-contact 3D optical microscopes for research and semiconductor applications. The position could be done home based within Europe with the necessity to travel from time to time.

Responsibilities

• Contract sales
• Create business development plan. Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the LabScape Service Agreements, upgrades and other aftermarket products to all existing and new customers in EMEA (Europe, Middle East, Africa).
• Be responsible for the maintenance and growth of the Service Contract business for all product groups in General Purpose Instruments in the assigned sales territory.
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to chart of authority.
• Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner.
• Aid instrument sales by maintaining and developing effective, working customer relationships via valued service products.
• Develop proposal for sales campaigns for specific service products and markets/customers and align campaigns with the Service, Marcom, and Product Management leadership before execution.
• Monitor changes or developments within the industry and report to management.
• Documentation of activities in our CRM program.
• Service administration
• Provide administrative support to customers and field service team, such as responding to pricing inquiries, creating quotations and maintaining customer data base.
• Phone support for customer.
• Interact with Finance team to ensure that billing and collections proceed in a timely manner.
• Other duties as assigned that are broadly in line with the above and key objectives.

Qualifications

• At least 2 years of sales experience. Experience with contract sales preferred.
• Tenacity and self-motivation inspired by success, enthusiasm, drive, and initiative directed towards achieving positive outcomes.
• An outgoing and likeable personality with a high degree of personal integrity.
• Ability to collaborate with people at all levels.
• Order processing experience is preferred.
• Experience with Salesforce or other CRM system.
• Computer literacy for document, presentation preparation and report writing.
• Excellent communication (both written and oral) in English and French, German is a strong advantage.

Please include your salary expectations and the possible starting date in your cover letter. We are looking forward to receiving your online application!