[Hiring] Senior Technical Account Manager @UiPath

Role Description

At UiPath, you'll empower the world's largest companies to transform their operations through automation, enabling their teams to reach their full potential. As a Technical Account Manager living in the US or Canada, you'll guide our most strategic customers in building enterprise-level business automation programs. Your role will be crucial in ensuring our customers achieve maximum business value and organizational impact using UiPath's innovative automation platform.

• Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
• Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
• Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
• Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
• Conduct design and code reviews for select automations to reinforce and verify best practices.
• Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
• Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

Qualifications

• Degree in Computer Science or a relevant field
• Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
• Proven track record in customer-facing technical account management or consulting roles
• Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
• Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG and MCP
• Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
• Candidates must be authorized to work in the United States

Requirements

• Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Benefits

• Many of our roles allow for flexibility in when and where work gets done.
• Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team.
• Applications are assessed on a rolling basis and there is no fixed deadline for this requisition.
• The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

Company Description

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

• We need people who are curious, self-propelled, generous, and genuine.
• People who love being part of a fast-moving, fast-thinking growth company.
• People who care—about each other, about UiPath, and about our larger purpose.