[Hiring] Senior Sales Engineer @NICE

Role Description

As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value.

• Partnering with the sales team to support strategic deals
• Participating in discovery calls and technical deep dives
• Creating and delivering presentations and customized demos
• Designing and recommending technical solutions aligned to customer needs
• Analyzing customer requirements and providing technical guidance
• Collaborating cross‑functionally on enhancements and customer requests
• Providing technical support during the sales process
• Staying current on the competitive landscape and performing comparisons
• Providing internal technical training across teams

Qualifications

• Experience as a consultant, sales engineer, or similar technical presales role
• Experience in enterprise software within automation or contact center technologies
• Strong JavaScript programming/scripting skills
• Experience with low-code platforms and conversational AI is a plus
• Strong presentation and communication skills
• Creative and design-oriented mindset
• Ability to quickly learn and explain new technologies

Benefits

• Join an ever-growing, market disrupting, global company
• Work in a fast-paced, collaborative, and creative environment
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations

Company Description

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI.

• Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
• NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations.
• Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
• Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains.
• NiCE is proud to be an equal opportunity employer.