[Hiring] Senior Account Executive @Lumindigital
Mar 31, 2025 - Lumindigital is hiring a remote Senior Account Executive. 💸 Salary: unspecified. 📍Location: USA.
Role Description
The Senior Account Executive reports to the VP of Client Services and is responsible for overseeing and managing their assigned clients. The role includes developing strong relationships with clients and connecting with key business executives and stakeholders. The Senior Account Executive is responsible for the overall management of the client relationship and will coordinate and lead strategic as well as tactical planning sessions with client leadership.
- Facilitate, plan and organize telephone and in-person client meetings.
- Develop strong relationships with clients, connect with key business executives and stakeholders.
- Update and distribute operational metrics and benchmarks used to measure client health (adoption, usage, satisfaction, retention, etc.).
- Assist with challenging client requests or issue escalations as needed, involving the appropriate client and internal teams.
- Complete assigned processes related to client on-boarding, training, renewals and retention.
- Drive new business growth through expansion and up-sell initiatives with assigned clients.
- Work to attain assigned goals for sales qualifications and client retention.
- Work alongside Product and Operations teams to improve service and product offerings.
Qualifications
- Bachelor’s Degree. In lieu of degree, five years of experience in directly managing client relationships.
Requirements
- Strong leadership and communication skills.
- Success building and growing client relationships and achieving client business goals.
- Adept at navigating client feedback and maintaining positive relationships.
- Strong business acumen.
- Strong communication and presentation skills with the ability to communicate at all decision-making levels.
- Ability to manage day-to-day relationships with clients and various internal stakeholders.
- Able to multitask, prioritize, problem solve and work independently.
- Proven ability to exercise good judgment and independent discretion regarding client initiatives and other company-related efforts.
- Excellent problem-solving skills.
- Team player, flexible and fast thinker, especially during critical or stressful times.
- Financial services experience preferred.
Company Description
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
