[Hiring] Salesforce Operations Manager @Granicus

Role Description

Granicus is seeking a Revenue Operations leader to own the direction, delivery, and governance of Salesforce Sales Cloud for our revenue‑generating teams. This role serves as the business owner of Salesforce Sales Cloud, ensuring the platform is effectively designed, adopted, and governed to support sales execution, forecasting, and operational clarity.

This role is responsible for:

• Salesforce training and enablement
• Business analysis and delivery of system changes
• Management of revenue tech stack integrations
• Process documentation and improvement to ensure consistent usage and data integrity across the revenue organization

The ideal candidate brings strong Revenue Operations experience, deep Salesforce expertise, and the ability to own and execute cross‑functional projects end to end.

Qualifications

• Revenue Operations background with strong understanding of sales processes and GTM workflows
• 5+ years of Salesforce experience, including Sales Cloud and reporting
• 2+ years of project management experience, including:
  • Stakeholder management
  • Milestone and dependency tracking
  • End‑to‑end ownership of cross‑functional initiatives
• Demonstrated ability to translate business needs into scalable system and process solutions
• Strong written and verbal communication skills

Requirements

• Experience supporting B2B SaaS or GovTech revenue organizations
• Experience working with Salesforce‑integrated revenue tools (e.g., forecasting, enablement, engagement platforms)
• Familiarity with Salesforce governance and change management in a scaled sales environment

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.