[Hiring] Sales Research Specialist @Boomering Inc

Role Description

We are looking for a highly detail-oriented, analytical, and process-driven Sales Research Specialist to support a fast-growing, AI-driven technology company in the aged care and disability services sector. This role is critical in building and maintaining a high-quality sales pipeline by conducting in-depth prospect research, ensuring CRM accuracy, and equipping the sales team with actionable insights before every engagement.

As a Sales Research Specialist:

• You are the engine behind the sales pipeline.
• Identify, research, and enrich high-quality leads that align with the Ideal Customer Profile.
• Ensure that the CRM is always accurate, organised, and actionable.
• Transform raw data into meaningful insights by preparing concise, high-impact briefing materials.
• Take ownership of research quality, data integrity, and process improvement.
• Proactively identify opportunities to enhance workflows and outcomes.

Your Responsibilities as a Sales Research Specialist would be:

• Prospect Research & Lead Generation
  • Build and maintain targeted prospect lists using tools such as LinkedIn Sales Navigator, Lusha, Apollo, and similar platforms.
  • Identify key decision-makers (e.g. CEOs, COOs, CTOs, Heads of Quality, Operations Managers) within disability and aged care organisations in Australia.
  • Enrich lead data with relevant company and contact information, including size, structure, technology stack, and contact details.
  • Monitor industry signals and sources to identify organisations that may be in an active buying cycle.
• CRM Management (HubSpot)
  • Maintain accurate, clean, and up-to-date records across contacts, companies, and deals.
  • Update pipeline stages and log activities in alignment with the sales team.
  • Ensure data hygiene through deduplication and consistent record management.
  • Generate basic reports to support pipeline visibility and performance tracking.
• Pre-Meeting Research & Briefing Preparation
  • Conduct detailed research on prospects and organisations prior to sales meetings.
  • Prepare concise briefing documents highlighting key insights, potential pain points, and relevant context.
  • Analyse publicly available information such as company updates, compliance status, and technology usage.
• Market & Competitive Intelligence
  • Track competitor activity, including product updates, pricing, and positioning.
  • Monitor industry trends, events, and opportunities within the aged care and disability sector.
  • Identify potential partnership and collaboration opportunities.
• Process Improvement & Organisation
  • Develop and document standard operating procedures for research and CRM workflows.
  • Identify inefficiencies and recommend process improvements.
  • Maintain organised systems for storing and retrieving research outputs.

Qualifications

• Bachelor’s degree in any field.
• At least 1 year of experience in sales support, lead generation, research, or CRM administration.
• Experience using CRM platforms (HubSpot preferred).
• Familiarity with lead generation and enrichment tools (LinkedIn Sales Navigator, Lusha, Apollo, ZoomInfo, etc.).
• Proficiency in Google Workspace and communication tools such as Slack.
• Strong written and verbal English communication skills.
• Exceptional attention to detail and commitment to data accuracy.
• Ability to synthesise information into clear, actionable insights.
• Strong organisational skills and ability to manage recurring tasks independently.
• Self-starter mindset with the ability to identify gaps and suggest improvements.
• Growth mindset with interest in expanding into broader sales support or client-facing roles over time.

Benefits

• Genuinely caring Leadership Team.
• Competitive salary package.
• Company-provided full set-up for desktop/laptop with a back-up internet.
• Free pre-employment Medical Assessment (T&C apply).
• HMO on the first day of hire.
• 15 Vacation Leaves and 5 Sick Leaves.
• Annual Performance Reviews.
• Unlimited Employee Referral Incentives.
• Employee Loan Facilities.
• Social Clubs and Interest Workshops.
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pay.