[Hiring] Sales Manager @TransUnion

Role Description

This role involves overseeing daily operations in the sales department.

• Hiring and training sales staff
• Relaying information from upper management to department staff about sales quotas
• Generating leads to divide amongst sales staff
• Planning, implementing, and directing sales activities of the business in a designated area to achieve sales objectives
• Leading and managing sales teams with a proven track record of achieving and exceeding required sales targets
• Forecasting sales achievement against target
• Communicating effectively with teams through one-on-ones, team meetings, and briefs
• Tracking and accurately updating performance files of staff and compiling reports
• Driving and improving customer service through call listening, quality checking, coaching, and feedback

Qualifications

• Experience in customer service and sales environments
• 7 years of experience leading teams
• Excellent oral and written communication skills
• Planning and organizing skills
• Teamwork and coaching skills
• Technical skills in a virtual sales environment
• Ability to work under pressure and adapt quickly while maintaining attention to detail

Requirements

• Successfully managing the sales team to achieve monthly targets and revenue growth
• Assisting in designing and implementing a strategic business plan to expand the customer base
• Recruiting, setting objectives, coaching, and monitoring performance of sales staff

Impact You'll Make

• In the first 90 days – integrate with your team, learn products and processes, and familiarize yourself with the business
• Beyond 90 days – manage your team to meet and exceed performance metrics and sales targets
• Identify inefficiencies and assist in implementing improvements to create a high-performance team
• Coordinate the sales department, support management, and ensure sales quotas are reached
• Enforce adoption of CRM (SalesForce), drive lead conversion, and conduct bi-annual sales trainings
• Conduct sales coaching and training for new and existing members through regular one-on-ones and call monitoring

Company Description

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets.

It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready and has space for you to work comfortably and confidentially.

A minimum of a 100 mbps upload and download speed is required; should you be successful, you will need to upgrade your line to work effectively.