[Hiring] Sales Lead @Rove

Role Description

We are looking for an ambitious Sales Lead based remotely, to oversee:

• Reservations Management & Lead Qualification:
  • Engage with guests through calls, emails, and chats on partner platforms, effectively promoting the luxury Rove experience.
  • Qualify, manage, and progress a pipeline of potential guests.
  • Streamline routine tasks within the Sales team to optimize performance and focus on strategic tasks.
  • Assist the Concierge team with in-house guests, including reservation extensions, relocations, payment tracking, and various admin tasks.
  • Implement Operations training and sales initiatives as we continue to scale.
  • Identify sales opportunities by qualifying inbound leads and suggesting suitable options based on client requirements.
  • Support the Sales Manager with property owner relations and provide feedback on pricing & occupancy.
  • Work closely with the Listings team to ensure all information is accurate & up to date.
  • Contribute to achieving monthly and quarterly revenue goals.
  • Rapidly iterate on feedback to enhance team, workflow, market occupancy, and revenue.

Qualifications

• Native equivalent fluency in business English.
• Sales and/or Real Estate experience in short term rentals or hotels (U.S. based).
• Ability to run proper exploratory/discovery calls, be an active listener, manage objections and negotiation.
• Empathy and sales skills, ideally within Tech, Hotel or Real Estate sales.
• Excellent communication skills, both written and verbal.
• Strong organization skills.
• Proficiency in computer, web, and mobile phone apps.
• Customer-first mindset and closing mindset with a sense of urgency.
• Comfortable working in a fast-paced environment.
• Use and understand our CRM (HubSpot).
• A coachable individual able to implement feedback.
• A highly consultative, active listener, with strong objection management and negotiation skills.

Requirements

• Bonus Points if you have geographical awareness of New York City’s neighborhoods and transit time/options.
• Start-up experience.
• Experience working with tech products (like: HubSpot, Slack, OpenPhone, G-Suite, & Guesty).

Benefits

• This full-time position is a contractor role offering a competitive monthly salary.
• Additional monthly commission based on performance to goal (revenue & occupancy).
• Unlimited Paid-Time Off to be coordinated with your manager on a rolling basis.
• This position will be 5-days a week from approximately Sunday - Thursday, 9am - 6pm EST. Must be receptive to infrequent off-hour requests.