[Hiring] Sales Engineer @Incident IQ

Role Description

The Sales Engineer (SE) will play a critical role in supporting our field sales team to meet and exceed ARR targets from new account acquisition and current customer expansion.

• Identify key prospect needs and deliver compelling and concise product demonstrations.
• Provide pre-sales technical support and serve as a liaison between the sales and implementation teams.
• Ensure a seamless transition from selling activities to the implementation phase.
• Communicate effectively with Product Management, Customer Success, and other key stakeholders.

Qualifications

• Four (4) year college degree, or equivalent experience.
• Minimum of 3 years experience performing pre-sales support in SaaS market.
• Minimum of 3 years K12 market experience in a vendor support capacity.
• Track record of consistent top performance – meeting/exceeding expectations.
• Exceptional communication skills, both written and verbal, with the ability to simplify complex technology.
• Exceptional group presentation skills – compelling and persuasive style.
• Highly organized and process driven work habits.
• Driven individual with ability to work independently and within a team environment in a competitive marketplace.
• Exceptionally strong technology skills and training.
• Demonstrated understanding of API workflows and the ability to articulate K-12 system integration capabilities to technical stakeholders.
• Ability to travel up to 50%.

Requirements

• Collaborate with field sales reps to understand prospect requirements and challenges.
• Deliver compelling and concise product demonstrations for new prospects and current customers.
• Provide technical guidance and solutions to address prospect and customer needs.
• Act as the technical adviser throughout the sales cycle, ensuring proper expectations are set for successful product implementations.
• Collaborate with field sales reps to develop effective win strategies focused on iiQ technical advantages and capabilities.
• Assist in technical documentation for RFP support and proposal generation.
• Provide technical expertise in training and enablement for the field sales team.
• Maintain and customize Sales Showcase demo environment.
• Create and maintain strategic demo automation assets.
• Act as technical liaison between customer needs and product development.
• Deliver compelling stories of how current customer districts generate positive outcomes using iiQ technology.
• Remain updated on industry trends and competitive differentiators to maintain a competitive edge.

Benefits

• We facilitate whole-person growth where employees can develop personally as well as professionally.
• We offer an energetic and collaborative environment; everyone’s opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance with two amazing office locations - Downtown Atlanta and Halcyon in Alpharetta!
• Competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).