[Hiring] Sales Director @Carnival Corporation

Role Description

The Sales Director, CMI Sales is responsible for generating and growing business from corporate, charter, and incentive channels outside traditional travel agency distribution. This role manages a portfolio of assigned corporate and incentive accounts, cultivates new business opportunities, and oversees the sales cycle from lead generation through program execution and post-sailing follow up. The Manager partners closely with internal stakeholders and shipboard teams to ensure successful program delivery, while maintaining accurate reporting within approved CRM systems. This position plays a key role in expanding Carnival Cruise Line’s presence within the MICE, charter, and B2B loyalty markets through relationship development, consultative selling, and effective account management.

• Develops and maintains strong relationships with assigned accounts through scheduled in-person and virtual sales calls.
• Maintains thorough documentation of all interactions and ensures accurate CRM records.
• Maximizes budgeted sales opportunities, including Carnival-sponsored experiential events, to grow account engagement and revenue.
• Identifies, qualifies, and develops new business opportunities within the MICE, charter, and B2B pre-paid loyalty segments.
• Generates leads through networking, industry involvement, and strategic outreach.
• Tracks and reports pipeline activity within approved CRM tools and executes a consultative sales approach to convert prospects into revenue-generating programs.
• Represents Carnival Cruise Line at industry conferences, client events, and account activities, serving as a brand ambassador within the corporate and incentive market.
• Supports the CMI team with ship inspections, charter sailings, group travel needs, and on-site program requirements as needed.
• Responds to all incoming leads within 24 hours and manages each opportunity through the full sales lifecycle, from initial response through program execution and post-sailing follow-up.
• Ensures clients receive timely, accurate information to maintain momentum throughout the sales process.
• Performs other duties as assigned.

Qualifications

• 7+ years of sales experience preferably in direct, supplier and/or incentives required.
• Bachelor's Degree in Sales, Marketing, Business, Communications, Hospitality or related field.
• Contract Negotiations, Relationship Building.
• Must be comfortable public speaking, strong written and verbal communications, time management skills, self-starter and driven to succeed.
• Understanding of the MICE market preferred, enjoys networking with the ability to close sales.
• CIS, CITP, CMP or other industry designated certifications preferred.
• Proficient in Excel, PowerPoint, Word, Outlook.

Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Travel: 25-50% with shipboard travel likely.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home.
• It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.
• Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas.
• If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC.

Benefits

• Health Benefits:
  • Cost-effective medical, dental and vision plans.
  • Employee Assistance Program and other mental health resources.
  • Additional programs include company paid term life insurance and disability coverage.
• Financial Benefits:
  • 401(k) plan that includes a company match.
  • Employee Stock Purchase plan.
• Paid Time Off:
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.
• Other Benefits:
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends.
  • Personal and professional learning and development resources including tuition reimbursement.