[Hiring] Sales Development Representative @RWS

Role Description

The Sales Development Representative (SDR) for the North America Go-to-Market (NASA) team plays a critical role in driving pipeline growth by identifying, qualifying, and engaging strategic enterprise prospects. This role focuses on outbound prospecting and lead generation within large, complex organizations, supporting Business Development Managers across priority verticals.

The ideal candidate is curious, consultative, highly organized, and comfortable engaging senior stakeholders at enterprise accounts. This role provides the opportunity to work with some of the world’s most recognized and innovative brands. On the North America Go-to-Market team, you’ll gain exposure to complex enterprise sales cycles, collaborate closely with experienced sales leaders, and develop skills that set you up for long-term career growth.

RWS offers a supportive, collaborative culture, clear development and progression opportunities, and a competitive compensation and benefits package — all while giving you the chance to make a real impact in how organizations communicate and succeed worldwide.

Key Responsibilities

• Identify and research target accounts and key decision-makers within assigned strategic accounts
• Execute outbound prospecting campaigns via phone, email, LinkedIn, and other channels
• Qualify outbound leads using defined criteria (e.g., BANT)
• Initiate high-quality discovery conversations to uncover business challenges aligned with RWS solutions
• Schedule and hand off qualified meetings to Business Development Managers
• Collaborate closely with Sales, Marketing, and Solutions teams to align targeted approach for outreach
• Maintain accurate and up-to-date activity, lead, and account data in CRM
• Meet or exceed monthly and quarterly KPIs related to sales accepted leads, pipeline contribution, and activity
• Stay current on RWS offerings, industry trends, and competitor landscape
• Support account planning efforts by contributing research, insights, and stakeholder mapping for strategic accounts
• Personalize outreach based on account initiatives, industry trends, and known business challenges
• Participate in continuous joint prospecting sessions, pipeline reviews, and strategy meetings with Business Development Managers
• Maintain strong internal knowledge of RWS solutions across language services, content, and technology offerings

Qualifications

• Bachelor’s degree or equivalent professional experience
• 1–3 years of experience in sales development, inside sales, or a related B2B role
• Experience selling/prospecting into enterprise accounts
• Strong written and verbal communication skills
• Confidence engaging with senior-level stakeholders
• Ability to manage multiple accounts and priorities simultaneously
• Highly organized with strong time-management skills
• Comfortable working in a metrics-driven environment
• Experience with CRM systems (Salesforce preferred) and sales engagement/intelligence tools
• Strong digital literacy and ability to quickly adopt new technologies
• Comfort using AI-powered tools to research accounts, personalize outreach, and improve productivity

Preferred Qualifications

• East Coast–based candidates
• Experience in language services, content services, SaaS, or professional services
• Familiarity with enterprise buying cycles and multi-stakeholder sales processes
• Experience supporting strategic or named accounts
• Knowledge of ABM (Account-Based Marketing) principles
• Exposure to multi-product or solutions-based selling environments
• Prior experience in an SDR/BDR role with a track record of meeting or exceeding quota
• Experience contributing to pipeline forecasting or revenue planning activities

Benefits

• Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.
• Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.

Base Pay

$45,000 - $50,000 / year plus commission. Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

Covid Vaccination

All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

Recruitment Agencies

RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.