[Hiring] Sales Development Representative @Instinct Science

Role Description

This job, and the team at Instinct, is remote. We are seeking a motivated Sales Development Representative (SDR) to join our team and focus on introducing Instinct’s Standards of Care product to veterinarians and veterinarian groups. This role is ideal for someone eager to help shape our SDR playbook and contribute to building a repeatable, high-velocity GTM motion from the ground up.

• Conduct research to identify and target potential clients in collaboration with the sales team
• Initiate meaningful conversations with potential customers via phone, email, and at trade shows
• Qualify inbound leads and schedule discovery calls for Account Executives
• Educate prospects on the value of Standards of Care
• Support lightweight onboarding experiments and share feedback with the product team
• Collaborate with marketing and sales teams to refine messaging and improve lead quality
• Stay updated on industry trends, competitors, and customer needs to identify new opportunities

Qualifications

• 1–2 years of experience in sales or customer-facing roles
• Strong communicator, comfortable on the phone and via email
• Motivated by hitting activity metrics (calls, emails, booked meetings)
• Quick learner, eager to understand veterinary practice needs
• Thrives in a high-velocity environment with shorter sales cycles (~30 days)
• Naturally curious, eager to dig deeper, ask great questions, and continuously learn about customers, products, and the market
• Open to feedback, quick to adapt, and willing to apply new approaches to improve and grow consistently

Requirements

• Prior experience in SaaS sales or healthcare/veterinary industries (Nice-to-Haves)
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) (Nice-to-Haves)
• Track record of exceeding activity-based KPIs in sales or customer success (Nice-to-Haves)
• Passion for animal health or background working in/with veterinary practices (Nice-to-Haves)
• Experience in high-velocity inside sales environments (Nice-to-Haves)

Benefits

• Supportive and caring work environment
• Transparent, open, honest, and empathic culture
• Competitive compensation
• Medical, dental, and vision benefits
• 401K with match
• Owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays
• Generous stipend for personal well-being
• All-expense-paid time throughout the year together, including at our annual retreat