[Hiring] Sales & Customer Service Representative @Community Sports Partners

Role Description

As we continue to grow, we’re looking for a driven, sales-oriented Sales & Customer Service Representative who thrives in a fast-paced environment and is motivated by results.

• Drive Enrollment Growth
  • Conduct high-volume inbound and outbound calls, emails, and follow-ups
  • Convert inquiries into registrations for camps, leagues, and programs
• Lead Generation & Pipeline Management
  • Proactively generate new leads through outreach and follow-ups
  • Build, manage, and maintain a healthy sales pipeline
  • Track all interactions accurately using CRM systems
• Customer Relationship Building
  • Build strong rapport with parents and guardians
  • Understand customer needs and recommend best-fit programs
  • Deliver a high-energy, positive, and professional experience
• Sales Execution
  • Confidently present program offerings and value propositions
  • Overcome objections and close enrollments
  • Consistently meet or exceed individual sales targets
• Bilingual Customer Support
  • Communicate fluently in both English and Spanish
  • Ensure all families feel supported, informed, and confident
• Cross-Team Collaboration
  • Work closely with operations and program teams
  • Share customer insights and feedback to improve offerings

Qualifications

• Strong competitive drive — You’re motivated by goals, enjoy a challenge, and have a natural desire to win.
• Sales instincts or experience — Whether you’ve sold camp spots, sports programs, or fundraised for a team, you know how to connect with people and get them excited.
• Comfortable generating leads and making outreach — You’re not afraid to make the first move, whether it’s a phone call, email, or in-person conversation.
• Ability to build rapport with families — You can talk to parents with ease, listen to their needs, and guide them to the right solution.
• Strong communication and interpersonal skills — You’re great with people, clear in your message, and comfortable speaking with both adults and kids.
• Fluent in English and Spanish — You can confidently communicate with families in both languages.
• Team player who takes initiative — You bring energy to a group but can also work independently and stay focused without micromanagement.

Requirements

• Compensation: Competitive based on experience plus commission structure