[Hiring] Renewal Specialist @112 LOG - Logitech Inc.
Apr 01, 2025 - 112 LOG - Logitech Inc. is hiring a remote Renewal Specialist. đź’¸ Salary: ote between $65k and $131k. đź“ŤLocation: USA.
Role Description
The Renewal Specialist is a pivotal role within Logitech for Business, responsible for driving revenue growth through service contract renewals, upselling, and cross-selling opportunities. This role combines strategic thinking, customer engagement, and operational excellence to ensure customer retention, uncover new opportunities, and contribute to Logitech’s overall success.
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Pipeline Development and Revenue Growth:
- Proactively engage with existing customers to ensure 100% retention and on-time renewal of service contracts.
- Identify and capitalize on upsell and cross-sell service opportunities within the existing customer base.
- Qualify and convert inbound Marketing Select Trials leads into service opportunities and revenue.
- Execute targeted outbound campaigns to Out-of-Warranty customers, driving a measurable percentage of conversions to service contracts.
- Build and maintain a robust services pipeline to achieve revenue targets.
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Customer Engagement and Relationship Building:
- Help build and nurture strong, long-term relationships with customers, understanding their unique needs and challenges.
- Educate customers on Logitech’s service offerings, upgrades, and extended product solutions, positioning these as value-added solutions to their business needs.
- Act as a trusted advisor, ensuring customers derive maximum value from Logitech’s products and services.
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Sales Execution and Opportunity Management:
- Manage and nurture a pipeline of renewal and service opportunities, ensuring timely follow-up and closure.
- Close deals that drive incremental revenue and margin growth for Logitech’s service and support solutions.
- Consistently meet or exceed key performance metrics, including outbound calls, pipeline growth, and closed-won revenue.
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Collaboration and Strategy Alignment:
- Partner closely with field sales representatives, marketing teams, and channel sales to align on strategies for customer retention and service sales growth.
- Collaborate with cross-functional teams to develop and execute targeted campaigns that drive customer engagement and revenue growth.
- Provide feedback to internal teams on customer needs, market trends, and competitive insights to inform product and service strategies.
Qualifications
- 1+ years of experience in service or renewal sales, inside sales, sales development, or a similar role, preferably in SaaS, technology, or B2B sales.
- Exceptional written, verbal, and presentation skills, with the ability to tailor messages to customer needs and align with promotional campaigns or upgrades.
- Familiarity with Unified Communications, video collaboration tools, and workspace solutions. Experience with Logitech products is a plus.
- Hands-on experience with Salesforce CRM, CPQ platforms, LinkedIn Sales Navigator, ZoomInfo, and sales engagement platforms.
- Proven ability to build rapport, present compelling value propositions, and close deals across Logitech’s services portfolio.
- Self-motivated, resilient, and eager to learn with a strong desire to grow a career in sales.
- Ability to manage a high volume of activities across multiple platforms while meeting deadlines and quotas.
- A collaborative spirit with the ability to thrive in a fast-paced, goal-oriented environment.
Requirements
This position offers an OTE (base+variable bonus) of typically between $65K and $131K dependent on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.
Benefits
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social wellbeing.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
ote between $65k and $131k
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
