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Relationship Manager @Ascensus LLC

[Hiring] Relationship Manager @Ascensus LLC

Mar 22, 2025 - Ascensus LLC is hiring a remote Relationship Manager. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Non-Qualified Senior Relationship Manager manages multiple large and complex accounts, some of which are across multiple business lines. This position partners with sales to formulate strategy on new business opportunities and actively participates in all stages of the finalist process to position Newport as the clients’ provider of choice.

  • Develops and maintains relationships with plan sponsors and human resources contacts of assigned clients to become their provider for information and resources.
  • Acts as a liaison between Intermediary/Producer and the client to ensure provision of services by identifying and resolving areas of confusion and ensuring compliance with contractual requirements.
  • Verifies accuracy and completeness of initial documents, agreements and materials and obtains necessary approvals.
  • Verifies receipt of signed Service Agreement, ensures accurate fees structure and proper initiation of billing system.
  • Communicates and coordinates activities to finalize the implementation of new client accounts; ensures seamless transition to Newport’s administrative services including, set up of client activity database reflecting agreed to deliverables.
  • Client advocate - identifies areas of client sensitivity or unique requirements.
  • Ensures Master Calendar and Plan Information Guide servicing entries reflect client requirements and expectations.
  • Manages and monitors client accounts; ensures completion of all client service deliverables in a timely, accurate and consistent manner.
  • Communicates any enhancements of internal systems and/or processes for Plan administration.
  • Works with vendors to investigate and resolve transaction issues, takes required action and notifies client of resolution.
  • Documents and updates all key client activity and associated deliverables in workflow management system.
  • Monitors and manages billing process and receipt of payments.
  • Ensures the accuracy of invoices and the proper crediting of payments.
  • Investigates and resolves significant billing related issues.
  • Periodically coordinates plan asset rebalance process with Accounting Services, initiates requisite transfers in keeping with contractual and service goals.
  • Works with outside investment managers and/or insurance carrier contacts to monitor allocation changes and ensure proper reporting.
  • Develops presentation materials and actively participates in annual plan review meetings.
  • Organizes list of recommendations and enhancements, contributes to the development, updating and enhancement of materials associated with presentation, enrollment, new client communications and administration of new or changed plans.
  • Provides client with relevant legislative and industry updates.
  • Provides mentoring, counseling and coaching to new associates or Plan Administrators by explaining work, providing direction and/or technical guidance as needed or requested.

Qualifications

  • 10+ years of retirement industry experience with 5-7 years direct experience in client relationship management or equivalent combination of education and experience.
  • 5+ years of 409A experience.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from all levels of management, clients, customers, and the public.
  • Ability to apply advanced mathematical concepts utilizing current spreadsheet and accounting database software programs.

Requirements

  • Bachelor's degree in Business Administration from an accredited four-year college or university (preferred but not required).
  • Industry licensing (series 6, series 63, etc.) (preferred but not required).

Competencies

  • Analytical
  • Detail oriented
  • Relationship building
  • Written and verbal communication skills
  • Team Player
  • Adaptable
  • Resilient
  • Problem solver
  • Critical thinking
  • Influence
  • Project focused

Travel

Up to 25%.

Benefits

  • Collaborative, idea-sharing environment
  • Professional Development with in-house training and tuition reimbursement
  • Generous reward programs
  • Paid time off
  • Medical, dental & vision benefits
  • Health Savings Account with employer contribution up to $1,100
  • 401(k) & 529 college savings match programs
  • Volunteer and charitable-giving programs
  • Business casual dress

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📍 Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   Sales / Business
Relationship Manager @Ascensus LLC
Sales / Business
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Mar 22, 2025
Apply for this position Unlock 54,625 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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