[Hiring] Regional Network Director, Field Services @ServiceLink

Role Description

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in vendor relationships to join our team. The ideal candidate will have experience in a leadership role, with experience working with vendors, and developing vendor scorecards. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

A DAY IN THE LIFE: In this role, you will…

• Be responsible for escalated issues within the network in a defined territory
• Be responsible for performance management to defined standards using analytics and scorecards

Qualifications

• Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
• Proven experience in contract negotiation, conflict resolution, strategy development, and project management
• Ability to travel

Requirements

• Point of Escalation for Vendors and Internal Operation teams
• Escalated Asset Oversight
• FHA Post Sale Escalations
• Hazard Claim and Major Repair Oversight
• Chargeback and dispute 2nd point of contact
• Inflated Bid/Cut Bid monitoring

Benefits

• Strong written and verbal communication skills
• 2 years management experience developing teams and monitoring progress
• Analytical/problem solving skills
• Proficient with Microsoft Office tools
• Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management