[Hiring] Regional Account Manager @Reveam, Inc.

Reveam, a pioneering food safety technology company, is redefining how the world’s fresh food suppliers supply the market by eliminating pests and pathogens and extending the useful shelf-life of fruits and vegetables without impacting taste or appearance. 

Powered by our groundbreaking Electronic Cold-Pasteurization® (ECP®) technology, we are uniquely positioned to enhance quality, radically reduce food waste and food cost, and improve safety of fresh produce while advancing efforts to feed a growing world population. Recognized by leading global authorities as a truly effective and environmentally safe food treatment method – ECP® helps solve the most critical issues facing the food sector today. 

Headquartered in Atlanta, GA, with a state-of-the-art Electronic Cold-Pasteurization™ center in the Rio Grande Valley, TX, we collaborate with growers, customs brokers, wholesalers, distributors, food service providers, and retailers to ensure safety and quality throughout the produce supply chain.

At Reveam, we are a group of passionate technologists, visionary leaders, and forward-thinking entrepreneurs. We are driven by a shared purpose: leveraging science and technology to enhance the safety, freshness, and health of the world's food supply. Join us in our journey to make a meaningful impact.

 We are currently seeking a Regional Account Manager with strong leadership skills and a proven track record of building to build and maintain a high-performance sales organization that effectively achieves business objectives. 

Description: Regional Account Manager serves as a primary contact for onboarding of new customers, providing end-user training and post-go-live support; providing insights and best practices to customers to ensure full optimization and adoption. The on-boarding phase is critical for the customer lifecycle, to establishing the solid foundation that drives customers’ future successes. RAM maintains a positive working relationship with external and internal customers by providing superior customer service. RAM will drive sales efforts for the facility, performing traditional selling responsibilities and training for new & existing customers, distributors, brokers.

Duties and Responsibilities:

• Manage the full life cycle of partners or customers, from pre-sales/sales all the way through implementation to ensure customer success.

• Conduct intake calls, investigating, qualifying, and closing opportunities related to our service offerings.
• Create effective proposals and appropriate sales materials with support from the sales & marketing team.
• Communicate with leadership, reporting on lead generation efforts and the status of sales pipeline.
• Act as a point of contact for new and existing clients; answering questions about the treatment, concerns, and as well as managing their expectations.
• Gather feedback from clients and deliver it to product and engineering teams to help improve our service.

• Streamline the on-boarding experience focusing on continuous improvement.
• Provide clients with the necessary on-boarding material (training guides, marketing materials, etc.).
• Assist in research and intelligence gathering in support of new client opportunities.

• Manage complex implementation projects with multiple stakeholders.
• Act as a customer advocate to inform treatment, operations, sales of common themes, successes, and challenges with initial set up, adoption, and process solution feedback.
• Collaborate with leadership team, to build and execute components of the Account Plan and Customer Success Plan.
• Understand buyer quality and labeling requirements relaying that information to logistics team to ensure requirements are met.

Qualifications:

• Bachelor’s degree required in Business, Marketing, Agriculture, or related undergraduate degree.
• Fluent in reading and writing in English (Spanish is a plus).
• 5+ years of advancing sales and business development experience and/or experience in a customer-facing role in the food or produce industry.
• Extensive work with Microsoft Office – strong Excel skills.
• Proficient in CRM (Customer Relationship Management) technology.
• Excellent verbal and written communication skills along with strong presentation and negotiation skills.
• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to achieve success on our platform.
• Ability to manage complex requirements and conflicting priorities.
• Flexible approach and an ability to operate effectively with uncertainty and under pressure.
• Driven, self-motivated and enthusiastic, with a ‘can-do’ attitude.
• Must reside in Houston, TX.
• Must have prior experience in the food or produce industries.
• Must be able work remote and independently as needed.
• Ability to travel 50% of the time throughout Mexico and the United States (as required).
• Highly motivated to tackle complicated and impactful business problems and build best-in-class products and sales programs.
• Adept problem-solving and communication skills. You’re a master salesperson and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument.
• Entrepreneur and humble mindset. You roll up your sleeves to get deals over the finish line.

Work Environment and Physical Requirements: Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.

Most of the time performing this job is spent inside a standard office environment or traveling. Frequently sits, reach with hands and arms; climb or balance, stand and walk; grasp with hands and fingers and lift up-to 15 lbs. Occasionally bend, twist, push, pull, climb, squat, crawl and kneel. Frequently uses computer, telephone, and writing instruments. Standing often while performing presentations. Time is spent in a refrigerated area standing and walking. Temperature in refrigerated area averages 41F. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the operation facility is high. The noise level in the office environment is usually quiet to moderate.