[Hiring] Principal Solution Specialist, AI Business Process @Microsoft

Role Description

Microsoft's AI Business Solutions Business helps enterprise customers to modernize and transform core business processes using Microsoft cloud and AI technologies. We are looking to hire a Principal Solution Specialist, AI Business Process, based in or near New York City, where you will have the opportunity to be a senior transformation leader within Microsoft’s AI Business Solutions organization, owning and shaping some of our most complex, high-impact enterprise engagements.

You will lead AI-driven business transformation across:

• Copilot
• Dynamics 365 (CRM & ERP)
• Power Platform
• Agent-based solutions

Partnering directly with C‑Suite executives, IT leaders, and Business Decision Makers at strategic customers, you will:

• Define the problem space, influence customer strategy, and co-create the solution vision.
• Enable customers to fundamentally rethink business models, operating processes, and workforce productivity through AI.
• Act as a trusted executive advisor, recognized for deep business acumen, industry insight, and AI thought leadership.
• Extend your impact beyond individual deals to portfolio-level growth, solution play evolution, partner ecosystem leverage, and internal v-team orchestration.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
• 10+ years of enterprise solution sales, strategic account management, or business transformation experience.
• Proven experience engaging with C‑level executives and senior business decision makers.
• Well versed in AI-driven business applications, including CRM, ERP, agent-based architecture, and platform-based solutions.
• Demonstrated ability to lead end-to-end business transformation initiatives, not point solutions.
• Experience driving AI, digital transformation, or automation initiatives across multiple business units.
• Experience facing Japanese customers and business practices is highly desirable.
• Track record of exceeding targets through strategic, value-based selling.
• Prefer Executive Stakeholder Management experience as well as Complex Deal Orchestration & Negotiation.

Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Benefits

• The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
• Certain roles may be eligible for benefits and other compensation.

Company Description

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.