[Hiring] Partner Engagement Manager @AlignMed

Role Description

We are seeking a full-time (40 hours per week) remote Partner Engagement Manager to join our LTC ACO team.

The Partner Engagement Manager (PEM) position is responsible for supporting LTC ACO contracted primary care groups to optimize their success in LTC ACO's Medicare Shared Saving Program. The Partner Engagement Manager's top priorities are:

• Serve as LTC ACO's primary point of contact with contracted groups to advance the goals of the ACO.
• Build and maintain effective relationships with contracted groups.
• Work with the groups to achieve attribution, quality, and cost performance goals.
• Ensure the groups' satisfaction and continued participation in the ACO.

To accomplish these priorities, the PEMs coordinate with internal and external resources to:

• Gather and share information.
• Analyze performance data to identify opportunities for improvement.
• Educate groups on LTC ACO policies and procedures and operational, quality and clinical best practices.
• Develop strategies and priorities to optimize performance outcomes.

The Partner Engagement Manager position will work closely with ACO Operations, Clinical, Quality, Information Technology, Data Analytics, and Finance teams to ensure maximum effectiveness of all LTC ACO providers in meeting the regional clinical and operational goals and objectives.

Responsibilities

• Develops and maintains positive relationships with contracted provider groups that participate in LTC ACO, through face-to-face and virtual meetings.
• Understands, develops, tracks, monitors and reports on key program attribution, financial, utilization, clinical, and quality performance metrics within assigned groups/geographies.
• Partners with provider groups to deliver continuous process and outcomes improvement.
• Develops and documents annual performance goals and strategic priorities for each group.
• Monitors and communicates performance against documented goals and priorities.
• Develops, implements, and monitors performance improvement plans, as needed.
• Addresses provider concerns in a timely manner and conducts root cause analysis as necessary.
• Conducts regular LTC ACO provider meetings to discuss key topics driving outcomes.
• Shares best practices and encourages adoption of such practices to improve performance.
• Acts as an advocate for contracted groups to problem solve issues created by LTC ACO, vendors, or other parties.
• Partners with other internal departments to develop solutions for strategic business needs.
• Contribute to the development and execution of programs and processes that will continue to define the LTC ACO Model.
• Demonstrates an interest in being a team member by participating in regularly scheduled LTC ACO team meetings, regional meetings and internal/external marketing functions.
• Attends and presents at regularly scheduled meetings.
• Exhibits a sincere desire to contribute to the short- and long-range goals of the Organization.
• Performs other duties as assigned and accepts new assignments and requests willingly.
• Understands each group's specific performance challenges and their structural causes through interviews, engagement, on-site visits, and analytics.

Qualifications

• At least 5 years of experience in Practice Management is required.
• Experience in value-based care programs or long-stay facility operations is desirable.
• Bachelors/Masters degree in Business, Finance, Operations, Health Administration or related field required.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Voluntary insurances such as Pet Insurance, Term and Whole Life Insurance, Short-term Disability, Hospital Indemnity, Personal Accident, Critical Illness, Cancer Coverage

Posted Salary Range

USD $90,000.00 - USD $90,000.00 /Yr.