[Hiring] Partner Development Manager @Solver

Role Description

Solver is seeking a Partner Development Manager III to join our growing Industry Sales team. In this role, you will be responsible for selling products/services to prospects and customers through partners and act as a point of contact for post-sale, focusing on ongoing customer and partner satisfaction, retention, and growing the Solver business within assigned partners.

• Maintain relationships with accounts by visiting partner and occasionally customer sites within assigned territory.
• Attend conference/trade shows to collaborate with partners and look for prospects.
• Engage with partners and customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients.
• Respond to partner and client inquiries and offer guidance on appropriate products and services and pricing.
• Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

This position requires a mix of technical expertise, strategic thinking, sales, and strong collaboration skills to drive meaningful impact across the business.

Qualifications

• Bachelor’s degree (or international equivalent) and at least 6 years of relevant experience, or an equivalent combination of education and experience.
• Foundational knowledge of Accounting and Finance principles with the ability to converse with stakeholders.
• 6+ years related experience and/or training, or equivalent combination of education and experience working in partner or alliance roles within the Microsoft Dynamics, Sage, Acumatica, or NetSuite / ISV ecosystems.
• Experience with CRM tools like Microsoft CRM, Hubspot, SalesForce, or similar.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well.

Requirements

• Build and maintain strong relationships with existing medium to large sized partners and understand partners' business goals and align them with Solver’s objectives.
• Collaborate with partners to develop joint business plans and strategies to achieve mutual growth and revenue goals.
• Develop a deep understanding of Solver and educate partners on our offerings and how they can be effectively marketed and sold.
• Provide training, resources, and sales support to partners to help them effectively market and sell our products or services.
• Ensure partners have access to necessary sales collateral, product information, and training materials.
• Track and analyze partner performance against predefined KPIs and targets and implement performance improvement plans as needed.
• Stay updated on industry trends, market conditions, and competitive landscape.
• Collaborate with marketing teams to develop joint marketing campaigns, promotions, and co-branded materials.
• Ensure that partners provide a high level of customer satisfaction by addressing customer issues and concerns promptly.
• Negotiate and manage partnership agreements, contracts, and terms.
• Ensure compliance with contractual obligations and resolve any disputes that may arise.
• Evaluate potential partners based on criteria such as market fit, capabilities, and alignment with your company's values.
• Mentor Partner Development Manager II.
• Collaborate with internal teams such as sales, marketing, product development, and customer support to align partner strategies with overall business objectives.
• Continuously assess and refine partner programs and strategies to adapt to changing market dynamics and partner needs.

Benefits

• This is a full-time remote role aligned with U.S. business hours.
• Flexibility may be required to support collaboration with global teams.