[Hiring] Outbound Sales Representative @ADT

Role Description

Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist.

• Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.
• Focused verbal communication
• Use pointed rebuttals to overcome objections
• Demonstrate empathy
• Update call status in the phone system
• Maintain availability to engage with potential customers
• Adhere to company compliance and quality standards
• High-speed internet with min 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord

Qualifications

• High school diploma or GED required
• Sales experience preferred
• Over-the-phone call center experience preferred
• Basic computer skills required
• Must complete and pass a pre-employment drug/background check

Requirements

• Excellent communication skills
• Independent worker with experience in a commission-based environment
• Self-starter and motivated by personal goal achievement
• Critical Thinking and Problem-Solving abilities
• Strong listening skills used to conduct needs analysis
• Excellent problem-solving and communication skills
• Strong use of business vocabulary
• Strict adherence to team agendas, policies, and guidelines

Benefits

• Unlimited earning potential
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
• Paid Time Off
• Career growth opportunities
• Paid training
• Commissions paid bi-weekly
• Employees accrue up to 120 hours of PTO in their first year
• Your accrual rate increases after your first year
• 6 paid holidays

Pay and Benefits Disclosure

The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others.

The anticipated end date for application submission is 4/01/2026. The role is scheduled to start 5/04/2026.

Company Description

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we.

Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck.