[Hiring] Network Performance Manager @FIT - Functional Inspired Training

Role Description

We are looking for an ambitious Network Performance Manager to motivate, support and inspire our franchisees to success using F45 sales, training, and business methodologies. The Performance Manager will work closely and collaborate with our FIT House of Brands global team of Performance Managers to ensure each of our studios are extremely successful in membership, driving revenue and delivering a best-in-class athletics experience.

This is a full time position. This position reports to the Senior Director, Global Network Performance.

• Ensuring that each F45 studio is highly successful in terms of lead generation, lead nurturing, membership growth and overall membership experience, revenue growth and compliance with F45 Training HQ operating standards.
• Providing ongoing, proactive business coaching and operations advice to F45 studios across their region, including:
  • Lead follow-up and sales processes
  • Management and leadership training
  • Financial acumen support
• Delivering operational excellence in each regional portfolio by maintaining ongoing contact and engagement with the F45 network and providing operational deliverables.
• Using F45 Training systems and tools to conduct ongoing KPI management to assist franchisees in assessing their ongoing performance.
• Ensuring that franchisees develop and execute on market awareness and outreach strategies to drive membership and improve profitability.
• Establishing systems for managing the franchisee network and identifying issues early by implementing mechanisms to measure the quality of franchisees and the franchisee experience.
• Managing franchisee relationships and optimizing F45 business operations by implementing F45 internal systems.
• Relaying general Network Communications to regional portfolios.
• Working in collaboration with leadership, the Education team and other external partners to create and develop course materials, awareness campaigns, reference/training documentation and standard operating procedures (SOPs).
• Holding each assigned regional portfolio of studios accountable to F45 Training SOPs.
• Meeting with portfolio franchisees and internal teams at HQ on a regular basis, either in-person or remotely.
• Playing a role during the interview and vetting process of potential new franchisees wanting to enter the F45 Training network.

Qualifications

• Bachelor’s Degree in a related field of study preferred.
• Minimum 2 years prior related franchise network performance experience required.
• Experience in delivering educational content to franchisees in various delivery formats (e.g., one-on-one, large scale presentation, both in-person and remotely).
• Excel at building relationships with franchisees and managers.
• Strong knowledge of operational systems for successful fitness franchise businesses.
• Exceptionally organized and adept at meeting deadlines for assigned tasks.
• Extensive expertise in Microsoft Office, specifically Excel, Word, and PowerPoint, and Mindbody.

Benefits

• Medical, Vision and Dental benefits
• Competitive salary, based on experience
• 401(k)
• Generous PTO
• Casual dress and laid-back work environment
• Fun, fitness and health oriented environment

Company Description

FIT House of Brands is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender expression, sexual orientation, genetics, disability, age or veteran status.