[Hiring] National Accounts Manager @Waste Solutions Canada

Role Description

The National Account Manager is the primary point of contact for National and Major Accounts consisting of clients with multiple locations across several provinces. This role works closely with both corporate stakeholders (operations, procurement, sustainability) and site-level leadership (Environmental Services Managers and Executive Directors) to ensure both strategic oversight and day-to-day service delivery are effectively managed.

• Build and maintain strong client relationships
• Act as main contact for key accounts
• Handle client issues quickly and keep satisfaction high
• Identify opportunities to grow services with existing clients
• Support onboarding of new locations/accounts
• Help meet sales and revenue targets
• Regularly check in with clients on needs
• Collaborate with internal teams (finance, ops, sustainability)
• Support planning and client solutions
• Assist with contract negotiation and management
• Resolve day-to-day service issues
• Coordinate with teams to keep operations smooth
• Travel as needed (Calgary & Edmonton Region)

Qualifications

• Industry experience in waste management is an asset.
• Experience managing national accounts or large multi-site clients is considered an asset.
• Strong understanding of the waste management industry or comparable account management experience.
• Proficiency with Microsoft Office Suite (Outlook, Excel, etc.).
• Experience with CRM platforms considered an asset.
• Strong relationship management, negotiation, and communication skills.
• Excellent time management, organization, and problem-solving abilities.

Benefits

• Embrace Remote Work: Discover the flexibility of remote work with us.
• Team Camaraderie and Company Culture: Enjoy a supportive team environment and positive company culture.
• Competitive Compensation: Receive a competitive base salary and commission plan.
• Practical Benefits: Take advantage of a vehicle allowance, mileage reimbursement, and cellphone reimbursement.
• Benefits and Retirement: Choose from one of our Benefits Plans and RRSP matching options.
• Perks: Enjoy company events, volunteer hours, celebrate your birthday with a day off, a wellness benefit, and other perks!