[Hiring] National Account Manager @Adler & Allan

Role Description

The National Account Manager is expected to retain and develop an existing customer portfolio within the marine/maritime sector by offering a consistent expert proposition that suits the customer’s needs in line with the company’s service offering.

• Pro-actively generate and identify new business opportunities from self-sourced or qualified company leads.
• Develop a demonstrable strategy to develop existing and win new customers by researching key business sectors.
• Develop, present and successfully sell the company’s services to new and existing clients using persuasive sales collateral.
• Plan and implement new business strategy to identify specific customer targets and project the number of contacts to be made.
• Prepare a projected forecast for sales activity, including customer visits and projected revenue.
• Manage, develop and progress self-sourced or company generated leads and referrals from field activity.
• Prepare presentations, proposals, quotes, and effective sales contracts for internal and external parties.
• Develop and maintain relevant sales materials with support from Marketing.
• Establish, develop and maintain client relationships with appropriate contact plans.
• Conduct audits/reviews of customer assets to ensure awareness of the full sales and services proposition.
• Prepare accurate paperwork to activate and maintain contract services.
• Manage account services through CRM data including renewals.
• Investigate, escalate and resolve customer concerns and grievances.
• Communicate new product and service opportunities and market feedback to appropriate company staff.
• Ensure all activity is recorded accurately on CRM.
• Liaise with marketing team to develop sales outreach strategies for key customers or sectors.
• Work within the company’s vision and values framework daily.
• Attend key industry/market events including UKHMA, ESS, etc.
• Assist in planning and delivering training, exercises, and incident response activities.

Qualifications

• Ability to develop and deliver high professional standard presentations.
• Ability to create, compose, and edit written sales proposals and materials.
• Strong interpersonal and communication skills.
• Strong organisational skills.
• Understanding of key legislation affecting customers in the maritime sector.
• Demonstrate strong knowledge of own customer base and influencing factors on customer activity.
• Plan active participation in marketing events, such as seminars and trade shows.
• Thorough knowledge of the market in which customers operate.
• Ability to report and forecast accurately.
• Act as an ambassador for Adler & Allan internally and externally.

Company Description

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK.

• Our mission is safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.