[Hiring] Member Acquisition Agent @PadSplit

Role Description

PadSplit is growing our Member Acquisition Team to help connect people with affordable, flexible housing options. As a Member Acquisition Agent, you will engage directly with prospective members through:

• Inbound and outbound calls
• SMS
• Email

You’ll play a key role in helping potential members understand how PadSplit works, identifying their housing needs, and ensuring a smooth, supportive experience throughout the process.

Qualifications

• 2+ years of experience in a call center or sales environment handling both inbound and outbound calls.
• Proven ability to manage your time, balance multiple channels (calls, texts, and emails), and stay productive in a remote setting.
• Customer-centric mindset with clear, empathetic, and confident communication skills.
• Comfortable using CRM and communication tools (experience with HubSpot, Zendesk, or Kixie a plus).
• Enjoy working toward targets and improving performance through feedback and data.
• Thrive in a fast-paced, changing environment and can adjust quickly as processes evolve.

Requirements

• Manage day efficiently by balancing multiple communication channels.
• Use manual trackers and internal tools effectively to monitor outreach and track member progress.
• Organized, proactive, and detail-oriented.
• Take initiative and follow up consistently.
• Thrive in a fast-paced, performance-driven setting.

Benefits

• $9,000 - $9,000 a year
• Commission of $30 for each successful, qualified booking, capped at $750 per month.
• Full-time Independent Contractor position.

Interview Process

• Your application will be reviewed for possible next steps by the Hiring Manager.
• If you meet eligibility requirements, the next step would be a video interview with a member of the PeopleOps team for about thirty (30) minutes.
• If warranted, the next step would be a video interview with our Manager of Member Acquisition for forty-five (45) minutes.
• If warranted, then we move to contract!