[Hiring] Medicare Benefit Consultant @Curana Health, Inc.

Role Description

Curana Health seeks an outgoing and driven individual with sales experience to join our expanding Medicare Advantage sales team. The Medicare Benefit Consultant (MBC) is a field-based position responsible for enrolling Medicare beneficiaries residing in senior living facilities into the Special Needs Plan(s) (ISNP/IESNP/MAPD). Sales and enrollment activities will be performed from your home office or onsite at senior living facilities. The Medicare Benefit Consultant role reports to the Regional Sales Director.

• Provide verification of appropriate state health licenses at point of offer extension.
• Complete Sales Agent New Hire training class upon hire.
• Obtain appropriate state health license within the first 30 days of hire if not currently licensed.
• Responsible for enrolling Medicare members through telephonic and in-person sales appointments.
• Create and maintain effective business relationships with agencies and organizations focused on the Medicare population in assigned territory.
• Prospect, sell, service, retain, and penetrate within assigned territory.
• Work independently and manage time and territory effectively to maintain sales and service standards.
• Become proficient in all plans and products in the assigned book of business.
• Conduct Plan training sessions with partner staff to drive sales efforts.
• Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan.
• Generate enrollments consistent with targets established for the territory.
• Document all activity to ensure compliance with Medicare Marketing Guidelines.
• Provide an excellent customer experience through all phases of the enrollment.
• Resolve customer service inquiries including benefit and eligibility information.
• Possess strong verbal communication skills including the ability to overcome objections.
• Goal-oriented with a focus on achieving sales objectives.
• Competitive personality and self-motivation.

Qualifications

• Minimum requirement: Associate Degree or 3-5 years relevant work experience; Bachelor's Degree preferred.
• Ability to prioritize objectives in a fast-paced environment.
• Advanced knowledge of the current Medicare industry and trends.
• Proactive servicing approach and superior organization skills.
• Strong sense of urgency in responding to client matters on time.
• Advanced problem-solving skills.
• 3+ years of sales or customer service experience analyzing and identifying customer needs.
• Sales experience in a B2C or B2B setting or experience working in a senior living community.
• Experience in business development, account management, hospice, medical sales, social work, senior living community admissions, case management, or senior guardians preferred.
• Appropriate state insurance licensure within 30 days of hire date or the ability to obtain.
• Ability to maintain licensure and product certification based on policies and procedures.
• Maintain a state driver’s license and access to reliable transportation.
• Effective verbal and written communication skills are required.
• Demonstrated ability at public speaking required.
• Demonstrated ability to initiate and place cold calls to prospects is required.
• Working knowledge of computers.
• Ability to lift 25 pounds of collateral material required.
• Demonstrated experience meeting or exceeding sales goals.
• Demonstrated account management skills (including planning, documentation, and measurement).
• Ability to travel 90% throughout the designated local territory.

Company Description

Curana Health is a national leader in value-based care, offering senior living communities and skilled nursing facilities a wide range of solutions proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states.