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Manager, Revenue Cycle @Therapy Brands Thrive, LLC

[Hiring] Manager, Revenue Cycle @Therapy Brands Thrive, LLC

Mar 22, 2025 - Therapy Brands Thrive, LLC is hiring a remote Manager, Revenue Cycle. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Manage a team of RCM Leads and/or Account Managers and hold responsibility for efficient, professional, and best in class RCM performance and revenue attainment for an assigned RCM brand.

  • Manage a team of Team Leads and/or Account Managers within an assigned brand
  • Stay abreast of relevant legislative and payer updates
  • Gather data and prepare regular reports on KPIs, RCM metrics, and staff productivity for RCM leadership
  • Investigate, remediate, and de-escalate claims related customer issues, as needed
  • Develop and maintain brand-specific training programs for RCM activities, and perform training, QA, and coaching with account managers and team leads
  • Interview, hire, and train RCM staff
  • Implement improvement and remediation efforts for a brand’s RCM profit and performance targets
  • Audit and monitor team performance, and lead process reviews to improve RCM program efficiencies
  • Lead and/or participate in RCM customer escalations, develop A/R remediation plans, reports, and customer presentations
  • Manage and coordinate interactions and priorities for outsourced vendor staff
  • Assist in development of policies and procedures for RCM programs and implement all applicable protocols to ensure compliance and efficiency
  • Collaborate across brand departments and across Therapy Brands segments
  • Collaborate with Director and Product partners to develop RCM priorities in Product, assist in developing acceptance criteria as needed
  • Other duties as assigned

Qualifications

  • Four-year degree in a relevant field of study preferred
  • 4+ years of medical billing or revenue cycle management experience required, with expert-level understanding of behavioral health, substance abuse, or therapy billing required
  • 4+ years of customer service/account management experience required
  • 2+ years of managerial experience strongly preferred, including candidate selection and hiring
  • Project management experience preferred

Requirements

  • Exceptional verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Intermediate computer skills (typing, data entry, general computer and browser usage)
  • Strong managerial and people management skills
  • Exceptional ability to de-escalate customers and engage in positive conflict resolution
  • Intermediate Google Suite/Microsoft Office (Word, Excel) knowledge
  • Strong analytical skills with an ability to analyze and make actionable decisions from data
  • Strong ability to prioritize tasks

Company Description

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📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Sales / Business
Manager, Revenue Cycle @Therapy Brands Thrive, LLC
Sales / Business
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Mar 22, 2025
Apply for this position Unlock 54,677 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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