[Hiring] Manager, Merchant Services Business @Qore Technologies Limited

Role Description

Define the overarching market research strategy and utilize market insights to make high-level strategic decisions for market penetration for the product.

• Ensure the alignment of product strategies with market data.
• Foster cross-functional collaboration to capitalize on market opportunities.
• Monitor the impact of market analysis on the company's growth and market share for the product.

Qualifications

• BSc in any discipline from a reputable and accredited higher institution.
• 7+ years’ work experience in business development or sales role in a financial institution, and/or multinational B2B financial technology or technology company, with at least 2 years in a leadership capacity, preferably in the South East and/or Northern regions of Nigeria.
• Strong capabilities in B2B sales operations, relationship management, lead generation, lead conversion, negotiation, and product presentation.
• Good understanding of the local language, network, and relationship with merchants and agents within the South East and/or Northern regions of Nigeria.
• Good knowledge of software development, banking, and/or similar automated enterprise-based lending solutions.
• Excellent communication, presentation, and analytical skills.
• Good relationship management and negotiation skills.
• Good business acumen and a strong drive for results with resilience, determination, capacity, and willingness to learn, unlearn, and relearn.
• Excellent organizational skills and proven ability to collaborate, work, manage, and interact with employees across different management cadres.
• Technology savvy with good knowledge of Agency Banking / Merchant Services platforms and products and its variant solutions is highly essential.

Requirements

• Define the organization's partnership strategy and lead high-level partnership negotiations and agreements.
• Develop and execute partnerships for growth with merchants and other partners and drive business outcomes towards the delivery of partnership goals.
• Foster relationships with key partners, ensure alignment of partnership initiatives with company goals, and monitor the strategic value of partnerships on market share and growth.
• Define the company's lead generation and conversion strategy for the product.
• Oversee the overall lead tracking and management system and set high-level lead qualification and scoring criteria.
• Monitor and influence lead conversion rates and effectiveness and evaluate the impact of lead generation on market share.
• Manage existing accounts and plans for the delivery of both strategic and tactical initiatives.
• Define the company's client onboarding and support strategy for the product.
• Monitor client satisfaction and onboarding at an executive level and oversee high-level support strategy initiatives.
• Foster cross-functional collaboration on client support and onboarding and evaluate the impact of client onboarding and support on the success of the product.
• Define the organization's competitive intelligence strategy and utilize competitive insights to make high-level strategic decisions.
• Foster cross-functional collaboration to capitalize on competitive advantages for the product.
• Ensure that competitive strategies are aligned with company goals and monitor the impact of competitive analysis on the market share and growth for the product.
• Define the company's product knowledge and expertise strategy and monitor product knowledge and expertise activities at an executive level.
• Ensure alignment of product knowledge efforts with strategic goals.
• Foster cross-functional collaboration on product knowledge initiatives and evaluate the impact of product expertise on the success of the product.
• Ensure organization-wide product knowledge and expertise.
• Define the company's product presentation strategy and represent the organization in high-stakes product presentations.
• Drive alignment of product presentations with overall strategy and oversee the impact of product knowledge and presentation on market share.
• Define the company's market expansion and segmentation strategy.
• Monitor market expansion and segmentation activities at an executive level and oversee high-level marketing strategies for new markets.
• Foster cross-functional collaboration on market initiatives and evaluate the impact of market expansion and segmentation on the success of the product.
• Drive below-the-line activities to augment customer acquisitions and represent Qore at industry forums in order to continually drive awareness.
• Regularly interact across functional areas with senior leadership and executives to ensure alignment and that the departmental objectives are met.
• Develop long-term strategic relationships with industry stakeholders while leveraging those relationships to deepen the Qore footprint across the industry and region.

Benefits

• Very Competitive & Rewarding Pay
• Flexible work option (Remote)
• Paid Lunch for onsite work
• Lifelong Learnings