[Hiring] Manager, Hospitality Sales @Preferred Travel Group

About Us

At Preferred Travel Group, we care deeply about our people, nurture independence, and celebrate individuality. Family values inspire us, and we believe that change creates opportunity. We are committed listeners and deliberate storytellers in hospitality. We engineer potential, foster trust, and co-create brighter futures. Our culture values collaboration, adaptability, and precision—qualities essential to every role. We are forever curious, guided by the Pineapple as our global symbol of hospitality. We believe the business of hospitality is borderless, and we proudly embrace that spirit every day.

We believe that every team member brings unique strengths to the table, and we’re committed to creating an environment where those strengths can thrive.

________________________________________

Position Summary

We are seeking a commercially driven Sales Manager with proven experience driving revenue and partnerships across the luxury hospitality market. The Manager, Hospitality Sales for PTG Consulting is responsible for providing services to support our Calliope Collective, our luxury sales representation branded service, operating under the PTG Consulting business unit. The role represents a portfolio of luxury independent hotels that have appointed Calliope Collective for UK sales representation, acting as a trusted extension of each hotel’s commercial team.

This requires the ability to offer both a strategic approach and tactical execution based on client needs and scope of project with a steady management of multi-tasking between assigned clients. PTG Consulting duties will be a combination of one-off projects and ongoing sales support. This role influences and has responsibility for client retention and new business for Calliope Collective. Client types include hotels, small groups of hotels and destinations. Additionally, this role serves as a resource to Preferred Hotels & Resorts (PH&R) and Beyond Green (BG) sales needs as capacity allows.

________________________________________

Key Responsibilities

• Develop business from the UK market for a portfolio of luxury hotels through sales activities and direct sales efforts.
• Responsible for the organization and taking the lead on sales roadshows, sales events, showcases and FAM trips with a focus on the luxury market.
• Escort member hotels on sales calls when sales roadshows are organized.
• Be responsible for UK sales with luxury tour operators and travel partners, conducting regular product presentations and webinars.
• Represent Calliope Collective hotels at various events, including sales blitzes, events, conferences, and on FAM trips to increase brand awareness and generate revenue.
• Identify and target travel agency accounts with the potential to drive more revenue to the Calliope Collective portfolio of hotels.
• Build effective working relationships with the Calliope Collective hotels through verbal and written means.
• To create and maintain a database of all accounts in Calliope Collective’s CRM.
• To report on industry trends.
• The Manager actively promotes services of Calliope Collective and PTG Consulting with the goal of increasing brand awareness and growth of customer base.

________________________________________

Required Experience/Qualifications

• Hotel luxury leisure sales experience - on-property or multi-hotel sales is required.
• Expertise within the UK luxury leisure market essential.
• Demonstrated, existing relationships with UK luxury travel advisors, tour operators, and wholesale partners, with a proven ability to activate those relationships commercially.
• Experience in working with key luxury hotel consortia and programs such as Virtuoso, Signature, Serandipians and American Express Fine Hotels & Resorts.
• Excellent relationship building skills; customer service oriented; ability to manage multiple tasks; analytical ability to interpret statistical data; proven presentation skills.
• Must be extremely flexible and adaptable to constant change.
• Must be willing to travel domestically and internationally.
• Proficient level of written and verbal English.
• Sound computer knowledge including Microsoft Office.
• Positive attitude and good communications skills.
• Commitment to delivering a high level of customer service.
• Ability to take initiative.
• Self-motivator with the ability to work independently and as a team player.

________________________________________

Desired Experience

• Fluency in multiple languages is advantageous.

________________________________________

Typical Behaviors & Working Style

The ideal candidate demonstrates the following behaviors:

• Entrepreneurial mindset, comfortable building market presence, identifying new opportunities, and shaping sales strategy in partnership with hotel clients.
• Operates with urgency, comfortably balancing multiple projects and enjoying a fast paced, varied workload
• Strong people focus, investing in relationships and motivating others to take action and deliver results
• Assertive and group oriented decision maker, involving others while taking ownership for outcomes and execution
• Warm, enthusiastic and persuasive communicator, who leads through influence, collaboration and flexible delegation

________________________________________

Preferred Working Environment & Job Characteristics

The ideal candidate will find great satisfaction in:

• Taking ownership of client success, driving revenue growth and building long‑term, trusted partnerships
• Managing multiple priorities with confidence, staying organised and self‑directed in a role with regular travel
• Developing strong relationships with hotel partners and stakeholders, adapting approach as client and market needs evolve
• Seeing the tangible impact of their work, through results delivered for clients and the wider business

This role is best suited to someone who thrives in a:

• Consulting‑led environment that combines strategic thinking with hands‑on execution across multiple client engagements
• Fast‑paced, commercially focused setting where initiative, accountability and adaptability are valued

________________________________________

What success in this role looks like

• Calliope Collective’s reputation and presence in the UK and European luxury hospitality market are strengthened through trusted partnerships and effective representation.
• Delivery of appropriate sales leads for Calliope Collective hotels, successful execution of client roadshows, events and FAM trips, as well as, strong client partnerships.

________________________________________

Working Conditions

This is a home-based role. Preferred Travel Group will offer technology requirements as needed.

________________________________________

Training

• Orientation to company, including PTG Consulting and Preferred Hotels & Resorts
• PTG CRM Training
• PTG HR & IT Required training modules
• Company-approved AI technology

________________________________________

Disclaimer

The above information is designed to indicate the general nature and level of work performed. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.