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Manager Arkansas Blue @01 USAble Mutual Insurance Company

[Hiring] Manager Arkansas Blue @01 USAble Mutual Insurance Company

Apr 07, 2025 - 01 USAble Mutual Insurance Company is hiring a remote Manager Arkansas Blue. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Manager Arkansas Blue is accountable for providing the overall desired consumer experience for their Arkansas Blue welcome center(s), which are a critical distribution and service channel for all our individual products.

  • Monitor sales and service calls
  • Provide feedback and assist with training
  • Reinforce sales techniques and establish sales quotas
  • Make effective decisions regarding the sales and service activities of the representatives and advocates
  • Possess a thorough knowledge of all individual products
  • Focus on effectively promoting products and improving the sales production of the team
  • Provide best in class customer service

Qualifications

  • Bachelor’s degree in Business Administration or related field
  • In lieu of degree, five (5) years’ relevant exempt level experience will be considered
  • Licensed Life and Health Agent (must be attained within 3 months of hire)
  • Licensed Exchange Producer (must be attained within 3 months of hire)
  • Minimum seven (7) years' experience in the insurance industry or direct sales (or any combination thereof)
  • Applicable Masters in related field with minimum five (5) years' experience
  • Minimum two (2) years' leadership experience (role, team and/or project management)

Requirements

  • Oral & Written Communication
  • Leadership
  • Conflict resolution
  • Time management
  • Interpersonal skills
  • Ability to formulate and coordinate sales and service strategies
  • Ability to formulate effective processes and procedures and implement continuous quality improvements
  • Ability to communicate effectively
  • Ability to develop and implement business plans
  • Ability to comprehend industry regulations and guidelines

Responsibilities

  • Administers personnel policy as it affects retail employees, planning and budgeting, maintaining EEO/Affirmative Action goals
  • Analyzes the Call Management System and other reports necessary to accurately monitor the performance of the representatives
  • Analyzes the effectiveness of local direct marketing campaigns
  • Completes store operational requirements by scheduling and assigning employees and maintaining the retail supplies and merchandise
  • Develops, implements, and maintains an effective community outreach plan
  • Ensures integrity of Salesforce system
  • Helps to plan, organize, direct and design proper controls to assure a productive sales and service team to meet divisional goals
  • Contributes to team effort by participating in retail store floor activity as needed
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers
  • Identifies opportunities and hosting a variety of events in the Welcome Center community space
  • Makes customer contact and represents the company at public functions or division activities when appropriate
  • Manages the hiring, coaching/training, employee development and performance management of assigned team
  • Oversees inventory control for marketing materials, fulfillment materials and walk-in guest/gift bag materials
  • Resolves customer complaints and problem sales issues which cannot be adequately or effectively handled by the sales and/or service representatives
  • Serves as the welcome center ambassador to the community, building relationships with other community leaders

Certifications

  • Arkansas Insurance License Life & Health - Arkansas Insurance Department

Security Requirements

  • This position is identified as level three (3)
  • Must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained
  • The integrity of information must be maintained as outlined in the company Administrative Manual

Segregation of Duties

  • Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business
  • This position must adhere to the segregation of duties guidelines in the Administrative Manual

Employment Type

  • Regular

ADA Requirements

  • General Office Worker, Semi-Active, Regional/National Travel
  • Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs
  • Periodically travels for work on a local, regional and/or national level by vehicle and/or air as essential functions of the job

Benefits

  • Tuition reimbursement
  • Club Blue, a free, onsite gym to encourage exercise
  • Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating
  • Incentives for wellness education and exercise

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Manager Arkansas Blue @01 USAble Mutual Insurance Company
Sales / Business
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Apr 07, 2025
Apply for this position Unlock 54,347 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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