[Hiring] Key Account Manager @Integrated Water Services Inc

Role Description

We’re seeking an experienced and driven Key Account Manager (KAM) who will manage and grow strategic customer relationships across Integrated Water Services, including water and wastewater treatment, O&M, industrial process water, and environmental solutions. In this role, you’ll serve as the primary commercial contact for assigned accounts, driving customer satisfaction, contract performance, revenue growth, and long-term partnerships.

Key Responsibilities

• Own senior-level relationships with assigned key accounts and act as a trusted advisor
• Drive revenue through renewals, expansions, and cross-selling of Integrated Water Service offerings
• Lead pricing, contract negotiations, and commercial planning
• Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery
• Resolve customer issues and escalations while aligning expectations with execution
• Develop multi-year account plans and provide market and performance insights
• Maintain accurate forecasts, activity records, and reports in Salesforce

Qualifications

• Bachelor’s degree in Business, Engineering, Environmental Science, or related field
• 5+ years of experience in account management, sales, or commercial roles, preferably within water / wastewater
• Knowledge of aeration systems
• Experience managing complex B2B accounts and long-term service contracts
• Strong negotiation, forecasting, and cross-functional collaboration skills
• Strong understanding of industrial or municipal water systems and service-based business models
• Ability to manage multiple accounts and priorities in a dynamic environment

Requirements

• Regional travel up to 30–50%, depending on account location and business needs

Benefits

• Competitive salary and incentive compensation plans
• Comprehensive benefits package (medical, dental, vision, STD, LTD)
• Paid time off (PTO) to recharge and explore
• 401(k) retirement plan to secure your future
• Plus, an opportunity to grow your skills and advance your career!

Base Salary

$125,000 - $175,000

*The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

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IWS is an equal opportunity employer. We do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, or sexual orientation.