[Hiring] Key Account Manager @RateHawk

Role Description

As a Key Account Manager you will play a pivotal role in maintaining and developing the relationships with our clients and consolidating our presence on the local market along with expanding our client base.

This is a remote vacancy open to candidates residing in Italy, as the job requires regular business trips across Northern and Central Italy.

• Expand and consolidate presence in the assigned territory;
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners in order to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partners support;
• Payments control: oversee and ensure accuracy in transaction processing;
• Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Maximize and develop API deals with the potential and existing partners.

Qualifications

• Minimum of 2 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies.
• Experience within the travel, IT, or e-commerce industries would be a plus.
• Fluent in Italian and English.

Requirements

• Up to 50% of travel time may be required;
• Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;
• Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player;
• Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Competence in API technology deals is a plus.

Benefits

• Flexible schedules and opportunity to work remotely;
• Ambitious and supportive team who love what they do, appreciate each other, and grow together;
• Internal programs for adaptation and training, development of soft skills, and leadership abilities;
• Partial compensation for participating in external training and conferences;
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
• Corporate prices on hotels and travel services;
• MyTime Day Off - an extra non-working day without loss of compensation.