[Hiring] KEY ACCOUNT MANAGER @ScentAir Technologies LLC

Role Description

We are seeking a dynamic Key Account Manager to work remotely from Beijing, China. This position is an individual contributor role. The primary responsibility of this role is to identify and secure new business opportunities through cold calling.

• Manage and drive the complete sales cycle, including lead generation, growing sales pipeline, prospecting/cold calling, presentation to customers, proposal writing, negotiations, closing opportunities, and post-sales follow-up
• Formulate sales targets based on the analysis of the demand of target customers and the company's annual plan
• Continuously improve product knowledge and consultative selling technique
• Prepare sales information and sales contracts for prospective customers
• Visit customers regularly to ensure their stability and reduce attrition
• Ensure customer orders are secured by considering delivery dates and inventory levels for fulfilment
• Collaborate closely with internal stakeholders to provide a high level of customer experience
• Address customer complaints promptly to enhance customer satisfaction

Qualifications

• Bachelor's degree or higher in management, marketing, or related fields is required
• Minimum of 3 years of sales-related experience is preferred
• Proven success in sales within industries such as hotels, hospitality, commercial complexes, or chain retailers is advantageous
• Strong prospecting skills and ability to develop new accounts, with a focus on solution selling
• Solid experience in Business-to-Business (B2B) environment
• A positive attitude and strong self-motivation
• Strong communication skills, able to listen well and connect with people at all levels
• Strong organizational skills, with an emphasis on prioritization and time management
• Proficient in logical problem-solving, data analysis, and attentive to numerical details
• Capable of understanding and clearly conveying relevant business and technical information to various audiences
• Experience working remotely with minimal supervision
• Experience with CRM systems (such as Salesforce) is an advantage
• Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook)
• Proficient in both written and spoken Putonghua and English

Benefits

• Competitive salary
• Benefits
• Career development

Company Description

At ScentAir, we elevate experiences for diverse businesses—from hotels and airports to retail, gyms, and spas —through our innovative scent solutions. Partnering with iconic brands like Marriott, Westin Resorts, Crown Resorts, and Zara Home, we harness the power of scent to transform environments and enrich customer experiences.