[Hiring] Junior Account Manager @Instasks App platform

Role Description

We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage. You will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

• Gather information on assigned clients (e.g. company size, needs and pricing plans).
• Contact clients to understand their requirements and work on a sales plan.
• Provide after-sales support to retain customers.
• Ensure prompt and accurate answers to clients’ queries.
• Build strong client relationships through regular communication.
• Report on the status of accounts.
• Suggest company products/services that maximize client satisfaction.
• Communicate product and pricing details clearly.
• Coordinate with Account Executives and Account Managers to create customized sales plans for key clients.
• Promote new products/services to existing customers.

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role.
• Experience with CRM software (e.g. Salesforce).
• Understanding of sales principles and ability to deliver an excellent customer experience.
• Strong (verbal and written) communication skills with an ability to build relationships.
• Effective presentation and negotiation skills.
• High degree of professionalism.
• Good time-management skills with a problem-solving attitude.
• BSc degree in Business Administration, Marketing or a relevant field.

Requirements

• Requires working from detailed instructions and occasional independent decision-making.
• Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals.

Benefits

• Opportunity to build your future with a secure & safe platform.
• Be your own boss by choosing the TASKS that best suit your schedules.
• Build your income to help increase your revenue.
• Book tasks that are within a 15-mile radius.
• Health & well-being of clients and providers are prioritized.

Company Description

Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services.

• Providers receive custom requests for their specialized skills.
• The app takes care of all invoicing between client and provider with a detailed invoice.
• We track providers' locations for the client's en route to any job.
• Our mission is to help all providers strive to achieve their financial and independent goals.
• We created a portal platform to guide you in listing your professions.
• Clients will have a choice to give the providers reviews and star ratings.
• All providers must go through a third-party background check only after confirmation for a job.
• Each provider will go through etiquette training to ensure friendly and well-mannered service.