[Hiring] Inside Sales Representative @Jeld-Wen Inc.

Role Description

The Inside Sales Representative will focus on proactive selling by monitoring top quotes and directly engaging with dealers to understand the specifics of each opportunity. This role is responsible for moving defined opportunities into the sales pipeline and driving strong engagement with the sales team. The representative will work to capture sales revenue from customers whose purchasing has declined over time. They will also follow up on open issues and help ensure Jeld‑Wen remains the customer’s preferred product. This is a remote position. You may be based out of any location.

What You Will Do

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Upselling products and services.
• Interface/collaborate with the proper facility/company personnel to bring resolution to customer issues.
• Other duties may be assigned.

Qualifications

• High school diploma or general education degree (GED).
• Strong written and verbal communication skills with the ability to effectively communicate information to customers.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed and sometimes involved written or oral instructions.
• Ability to deal with problems and concerns involving concrete variables in standardized situations from customers.
• Ability to maintain composure during stressful situations.
• Ability to work independently and in a team.
• Passionate about providing the exceptional customer experience and participate as part of a team to succeed.
• Proficiency in Microsoft Office, Titan and CRM software such as Salesforce.com.
• Excellent phone and cold calling skills.
• Strong listening and sales skills.
• Ability to achieve targets.

Preferred Qualifications

• An associate degree in business, technical discipline and/or three (3) to five (5) years’ experience in sales support.

Benefits

• Competitive compensation & benefits packages.
• Medical, dental, vision, and basic life insurance coverage for employees and their families.
• Ten paid holidays throughout the calendar year.
• Flexible Paid Time Off Policy for vacation, illness, or other reasons agreed upon with your manager.
• 401k Retirement Savings Plan.
• Prescription Drug Plan.
• Flexible Spending Account (FSA).
• Health Reimbursement Account (HRA).
• Employee Assistance Program (EAP).
• Tuition Reimbursement.
• Employee Discount Program.

Company Description

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world.