[Hiring] Inside Sales Representative @Ibselectronicsgroup
Mar 28, 2025 - Ibselectronicsgroup is hiring a remote Inside Sales Representative. 💸 Salary: competitive compensation with performance-based incentives. 📍Location: USA.
Role Description
This role is responsible for supporting inbound customer inquiries, processing orders, following up on leads, and maintaining high levels of service to ensure a positive customer experience across every interaction. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment aligned with U.S. business hours.
- Respond to customer inquiries via email, phone, and live chat in a timely and professional manner
- Support customers using our new e-commerce platform, assisting with web orders, product availability, pricing, order status, and delivery tracking
- Process sales orders and enter customer data accurately in CRM and ERP systems
- Follow up on inbound leads, quote requests (RFQs), and web inquiries to help convert interest into sales opportunities
- Collaborate with the U.S. Inside Sales and Operations teams to ensure smooth order execution and customer satisfaction
- Maintain accurate customer records and assist with administrative support related to sales transactions
- Ensure all customer interactions align with our commitment to efficiency, responsiveness, and value creation
Qualifications
- 1–3 years of experience in inside sales, customer service, or a related B2B role (experience in electronics or manufacturing is a plus)
- Excellent communication skills in English — both verbal and written
- Strong attention to detail, organizational skills, and ability to manage multiple tasks
- Familiarity with CRM and ERP systems (Salesforce, Netsuite, or similar platforms) preferred
- Tech-savvy and able to support customers using digital tools and e-commerce systems
- Self-motivated, reliable, and able to work independently during night shift hours
- Prior experience working remotely is an advantage
Benefits
- Competitive compensation with performance-based incentives
- Long-term career growth with a global distribution leader
- Remote work flexibility and a collaborative team environment
- Professional development opportunities in sales, supply chain, and customer engagement
- The opportunity to be part of a company focused on delivering value and building lasting customer relationships
Company Description
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive compensation with performance-based incentives
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
