Inside Sales Account Manager @Staples Inc.
Sales / Business
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2mths ago

[Hiring] Inside Sales Account Manager @Staples Inc.

2mths ago - Staples Inc. is hiring a remote Inside Sales Account Manager. ๐Ÿ’ธ Salary: unspecified ๐Ÿ“Location: USA

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

You will be part of a team responsible for acquiring, retaining, and accelerating category growth for Staples customers, including the Print, Promotional & Services space through engaging both warm and cold leads in accordance with the program strategy.

  • Conduct outbound calls from various lead sources and solicit opportunities from each contact.
  • Engage and manage a book of business or key Staples Retail customers.
  • Deliver a positive experience to both customers and business partners.
  • Deliver on sales goals and initiatives through inbound and outbound initiatives.
  • Collect marketing intelligence and customer data as required to build a customer and company profile.
  • Manage, source, and provide accurate print quotes while developing relationships that lead to additional revenue for Staples.
  • Must be energetic, organized, and eager to close sales and increase revenue.

Key deliverables and main areas of focus:

  • Meet/exceed Key Performance Indicators (KPIโ€™s), SLA adherence, activity and contact rates, quote accuracy, and effective lead pipeline management.
  • Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer.
  • Utilize internal resources to overcome obstacles and be fiscally responsible as it relates to price negotiations and margin.
  • Provide bids and quotes to customers as needed, following defined procedures and processes.
  • Collaborate with internal partners including Print and Marketing Supervisors, General Managers, District Managers, and Vendor Partners.
  • Provide feedback to merchandising and marketing community to enhance the customer experience.
  • Partner with Sales Manager to develop strategies and approaches to incorporate into daily interactions with customers.
  • Cold calling; making multiple outbound calls to potential clients and closing sales.
  • Research potential leads from business directories, web searches, or digital resources.
  • Build pipelines with channel partners and team members to close sales and present information and solutions to potential clients.
  • Manage customer accounts uncovered through acquisition efforts, including quoting projects and securing sales.
  • Maintain database (Salesforce, CRM, Excel, etc.) of prospective client information.
  • Utilize software including Salesforce.com, MS Word, Excel, and Outlook to communicate quotes and related communication.
  • Promote developing a loyalty and repeat business vs a โ€œone-timeโ€ shopper.

Qualifications

  • High School diploma or equivalent
  • Strong organization, prioritization, follow-up, and time management skills are a must
  • Professional and effective written and verbal documentation/communication skills
  • Self-starter, problem solver, task/results oriented
  • Thrive in fast-paced and changing environment
  • Proven ability to sell as part of a team
  • Comfortable with financial sales tracking and analysis
  • Proficiency in PowerPoint, Excel, and Outlook
  • Coachable, adaptable, able to incorporate feedback and changes quickly

Requirements

  • Bachelorโ€™s Degree in Business Administration or related field (preferred)
  • Minimum of 2 years sales/sales support experience (preferred)
  • Exceptional phone & e-mail communication skills (preferred)
  • Experience with Salesforce.com (preferred)
  • Previous experience and knowledge in the print, promotional, or marketing field (preferred)
  • Knowledge of Adobe Illustrator, Photoshop, and Publisher (preferred)

Benefits

  • Generous amount of paid time off
  • Flexible work arrangements, including remote flexible work hours
  • 401(k) plan with a company match, full benefits plan and options, and associate resource group
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Inside Sales Account Manager @Staples Inc.
Sales / Business
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2mths ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
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