[Hiring] Head of Revenue Operations @Berry Virtual

Role Description

The Head of RevOps owns and strengthens a unified revenue operating system built on HubSpot Enterprise, ensuring core revenue workflows are operational, measurable, and built to scale. This is a hands-on leadership role accountable for revenue system integrity, lifecycle performance, forecasting clarity, and execution across teams.

Responsibilities

• Revenue Architecture & System Ownership
  • Own and strengthen HubSpot as the central revenue operating system integrating subscription, advertising, affiliate, and custom editorial streams.
  • Design lifecycle frameworks aligned to long-term financial outcomes and evolving lifetime value insight.
  • Maintain clean, decision-ready data tied to revenue and cohort performance.
  • Lead first-party data strategy, identity resolution and enrichment, and audience identification systems.
  • Ensure every major workflow is measurable and tied to revenue outcomes, defining KPIs before implementation and enabling automated reporting.
• GTM & Cross-Functional Alignment
  • Align sales, marketing, editorial, production, and leadership around unified lifecycle stages and revenue definitions.
  • Establish structured revenue operating standards in a lean, growth-stage environment and build disciplined system adoption from the ground up.
  • Shape sales behavior through clear stage criteria, activity standards, and measurable accountability frameworks.
  • Translate strategy into operational systems across HubSpot and connected platforms.
  • Coordinate external technical and development partners to ensure reliable implementation.
  • Evaluate implementation scope, effort, and financial impact to support disciplined investment decisions.
• Revenue Lifecycle & Channel Orchestration
  • Architect multi-channel revenue journeys across email, direct mail, SMS, web, social, telemarketing, and print.
  • Build and optimize acquisition, renewal, retention, and reactivation systems across digital and analog channels.
  • Support salesperson-assisted advertising and telemarketing channels through structured data and automation.
  • Ensure clear attribution and performance visibility across all touchpoints.
• Revenue Expansion & Monetization Systems
  • Operationalize affiliate revenue infrastructure including tracking, attribution, and reporting.
  • Support custom editorial monetization and sponsored content workflows.
  • Collaborate with CMS and technical teams to connect engagement, behavior, and revenue attribution.
  • Develop dashboards reflecting blended revenue performance.
• Revenue Modeling, Forecasting & LTV Infrastructure
  • Design and progressively mature cohort- and lifetime value-oriented revenue models grounded in real operating data.
  • Build structured revenue analytics infrastructure that improves modeling precision over time.
  • Develop segmentation frameworks that evolve toward predictive lifetime value insight.
  • Define revenue lifecycle architecture across automated and assisted channels.
  • Improve forecasting accuracy through structured lifecycle and cohort data.
  • Monitor retention, renewal rates, pipeline velocity, advertiser value, affiliate performance, and lifetime value trends.
  • Establish closed-loop attribution connecting engagement, conversion, renewal, and long-term value.
• Execution & Operating Tempo
  • Translate strategy into live systems quickly and confidently.
  • Deliver iterative improvements that compound over time.
  • Maintain forward velocity across initiatives.
  • Balance speed with structural integrity and scalability.
  • Convert strategic roadmaps into structured execution plans with defined milestones, acceptance criteria, and delivery cadence.
• Data Governance & Scalability
  • Establish clear CRM standards and maintain disciplined data integrity.
  • Maintain structured segmentation across brands and markets.
  • Ensure reporting infrastructure scales with company growth.
  • Maintain a stable, reliable revenue system as complexity increases.

Qualifications

• 7+ years in RevOps, GTM Operations, Commercial Operations, or Sales Operations leadership.
• Experience scaling and evolving established CRM infrastructure.
• Advanced, hands-on HubSpot Super Admin capability.
• Proven track record building lifecycle and revenue automation systems.
• Demonstrated experience building or maturing LTV- and cohort-driven revenue systems, including working with imperfect or evolving datasets.
• Strong revenue analytics orientation including cohort analysis, renewal modeling, predictive segmentation, and lifetime value evaluation.
• Experience collaborating with CMS or technical product teams.
• Experience operating in subscription, media, publishing, or hybrid recurring revenue environments combining direct-response, recurring revenue, and sales-assisted channels preferred.
• Experience leading CRM integrations across subscription platforms, CMS environments, enrichment tools, and third-party systems.
• Demonstrated experience leading structured system implementations from roadmap through live execution.
• Experience working with first-party data, enrichment platforms, IP tracking, or audience intelligence systems preferred.
• Experience building revenue systems that integrate direct mail, digital lifecycle marketing, subscription renewal programs, and sales-assisted channels.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.

System and Work Setup Requirements

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
• Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage.
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution.
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work.
• Permanent remote work setup.

Benefits

• Competitive starting rate paid in USD.
• Internet Allowance.
• Medical Allowance.
• Retirement Fund.
• Paid US holidays.
• Paid Vacation and Sick Leaves.