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Sales / Business
H&M Sales Advisor
@H&M Group
[Hiring] H&M Sales Advisor @H&M Group
Mar 25, 2025 - H&M Group is hiring a remote H&M Sales Advisor. 💸 Salary: $12.50 per hour. 📍Location: USA.
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Role Description
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience.
- Support with garment refill & care, presentation
- Contribute to a clean and tidy sales floor and back of house
- Work closely with the rest of your store team to deliver an excellent customer experience
Qualifications
- Passionate about fashion and everything we create in-store
- Motivated by giving customers a great experience
- Communicative, creative, curious, motivated, flexible, decisive, and action-oriented
- Enjoy working in a collaborative and dynamic environment
- Sales experience working in a dynamic and collaborative environment
- Experience working with customer service in fashion, retail or other service-related industries
Requirements
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available
- Willingness to engage and have conversations with customers
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
- Use your product & fashion knowledge to share relevant information to customers
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools
- Support with opening and closing of the store
- Follow all H&S guidelines and legal requirements applicable to role and responsibilities
Benefits
- Access to our Colleague Resource Groups (CRGs) for community and networking opportunities
- Inclusive company culture where you're encouraged to be yourself at work
- Access to a large global talent community for career growth
- Comprehensive benefits inclusive of health insurance, wellness and family support programs
- Company match retirement plan, paid leave programs, and paid time off
- Employee discount at H&M, & Other Stories, and COS
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$12.50 per hour
|
Remote
Location
USA
|
|
Job Type
part-time
|
Posted
Mar 25, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
